Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,882 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
Contact Dealership
View Awards

6115 Market St

Wilmington, NC

28405

Directions

By Type

Showing 5,882 reviews

March 08, 2024

The service was quick and painless which is something that my wife and I appreciated. Coastal Kia’s service department is fantastic. More

by X.ALLEY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Gokey
Report | Print
Mar 08, 2024 -

Coastal Kia responded

Fantastic news! Thank you for the five star service review and compliments for our service team. We love the feedback including, "Coastal Kia's service department is fantastic." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

March 07, 2024

Very easy to work with. Staff was very accommodating to my requests and needs. Looking forward to a pleasant relationship based on current experience. Dan Silvestri, Sales, More

by JTARRER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Silvestri (5 stars), Tyler Desmarest
Report | Print
Mar 08, 2024 -

Coastal Kia responded

Wonderful news! We sincerely appreciate the five star review and compliments for our Product Specialist Daniel Silvestri. We love the feedback including, "looking forward to a pleasant relationship based on our current experience." It was thoughtful of you to go online and rate your recent experience. We appreciate your review.

March 07, 2024

All smiles and friendly folks from start to finish. My service advisor Rachelle Hennessy was Quick, very helpful, even went out of her way to find answers to my questions after I had left and called b More

by JGOUGE212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel's Hennessey- five stars
Report | Print
Mar 08, 2024 -

Coastal Kia responded

Thank you! Rachelle Hennessy is a new addition to our team and has been an asset indeed. We appreciate the five star service review and high praises for Rachelle. We sincerely appreciate you sharing your recent service experience online. Thank you for choosing Coastal Kia!

March 07, 2024

Great experience overall! Very helpful and very insightful of my situation and my options! Thank you! More

by kianans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez, Jason Dodd
Report | Print
Mar 08, 2024 -

Coastal Kia responded

Great news! Thank you for the five star review and high marks for Uber Hernandez and Jason Dodd. Congratulations and enjoy. Please call us if you need anything. We sincerely appreciate your review and gracious comments.

March 07, 2024

Dealership was very clean and the people assisting me were very kind and they had me out of the dealership 30 minutes earlier than they predicted. More

by diazmichelle0206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Coastal Kia responded

Great news! Thank you for the five star service review and high marks for our Service Consultant Sam Weisman. We are thrilled to hear he exceeded your expectations. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

March 06, 2024

Bob, one of the service managers at the dealship has been there for a number of years. He is always friendly and courteous. He calls you with updates so you can plan your time. More

by RWALSH117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2024 -

Coastal Kia responded

Thank you! We appreciate the five star review and compliments for our Service Consultant Bob Tomlin. Bob Tomlin is a true ambassador for our customer service culture and it was thoughtful of you to recognize his efforts. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

March 06, 2024

Enjoyed working with Parker in the purchase of my vehicle. Everyone I dealt with was friendly and professional. More

by brigitandscottflora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Martin (5 stars), Rich Owen (5 stars), Uber Hernandez
Report | Print
Mar 06, 2024 -

Coastal Kia responded

Congratulations! Thank you for the five star review and high marks for Parker Martin. We appreciate the feedback and compliments for our team. Enjoy! We are here if you need us.

March 05, 2024

Easy in and out all in a timely fashion. Everyone was very helpful. I will definitely be back. More

by stanggbp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2024 -

Coastal Kia responded

Thank you for the five star service review and gracious comments. It was thoughtful of you to go online and rate your recent service experience. We sincerely appreciate the high marks for our Service Consultant Bob Tomlin as well. Thank you for choosing Coastal Kia for you automotive service needs.

March 05, 2024

I appreciate there kindness and service in getting everything I needed for my car.I like the employee who help me his name is Sam More

by RAYATKINSON17
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2024 -

Coastal Kia responded

Thank you! Your Service Consultant Sam Weisman is a true ambassador for our customer service culture. We appreciate the five star review and compliments for our service team .We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

March 04, 2024

Enjoyed the friendliness of the employees, not just the sales rep I was working with. More

by agusta0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Owen, Darren Gokey, Tony Kirschner
Report | Print
Mar 05, 2024 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and high marks for our team members. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

1
...
153
154
155
...
589