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Coastal Kia
Wilmington, NC
5,881 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,881 reviews
January 29, 2024
The service required was professionally completed in the time they informed me would happen when I arrived time they informed me would happen when I arrived More
by GRSIEGEL1
Verified CustomerEmployees Worked With
January 29, 2024
This is my third Kia so I'm a loyal driver. I alway appreciate Coastal Kia and Sam W. when I go in for service. The customer service is excellent and I get back a clean and serviced car at the I alway appreciate Coastal Kia and Sam W. when I go in for service. The customer service is excellent and I get back a clean and serviced car at the time it was promised to me. I've dealt with other Kia dealerships in the past and Coastal is a winner. More
by EVELYNWILLIAMS1328
January 28, 2024
Always great customer service and support from your team. Courteous, friendly, and professional service. Very knowledgeable and helpful too. Courteous, friendly, and professional service. Very knowledgeable and helpful too. More
by JOEWINBORNE
Employees Worked With
January 28, 2024
Tire rotate oil change state inspection Super fast! Thanks Nice lounge Very friendly service I don’t remember my service person‘s name, but he was great Thanks Nice lounge Very friendly service I don’t remember my service person‘s name, but he was great More
by JOEY2000
Employees Worked With
January 28, 2024
I hate buying cars! I had an awesome experience with Cody and the business manager! Will highly recommend your business! I had an awesome experience with Cody and the business manager! Will highly recommend your business! More
by leewright07101963
January 27, 2024
Service department is excellent so far, this was my first service. I have confidence it will continue to be so. service. I have confidence it will continue to be so. More
by jharrelson0319
Employees Worked With
January 27, 2024
No issues making my appointment online. I was greeted promptly by Bob when I got to the service center. He explained what was going to be done and that the car needed an update to the door I was greeted promptly by Bob when I got to the service center. He explained what was going to be done and that the car needed an update to the door lock system. More
by johnmaffetore
Employees Worked With
January 27, 2024
I love my Kia Sorento. Purchased my vehicle in California and when I moved to Wilmington over 2 years ago, I utilize the service department at Coastal Kia. I have been ve Purchased my vehicle in California and when I moved to Wilmington over 2 years ago, I utilize the service department at Coastal Kia. I have been very pleased with the service from Coastal and all staff have been helpful and knowledgeable. More
by TERRY.ELLIS13
Employees Worked With
