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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,907 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,907 reviews

February 28, 2023

This dealership is very clean also very slow, enjoy My friend Sam very nice sweet and polite young man More

by toddiegail1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2023 -

Coastal Kia responded

Thank you for the five star review and gracious comments. It was thoughtful of you to mention Sam Weisman by name. Thank you for choosing Coastal Kia!

February 27, 2023

This dealership has always been good with me they get the work done on thing. Place is always neat and clean. No problems More

by DELNASCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2023 -

Coastal Kia responded

Great news! We appreciate the high marks and gracious comments. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

February 26, 2023

I was having some issues with my Kia Sorento and Sam Weisman was awesome. There was times when I know it had to be frustrating all of the calls and trips but he was always so polite. On my finally trip More

by BRWN_SUGA_6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and amazing testimonial. It was thoughtful of you to mention Sam Weisman and John Wigger by name. Please call us if you need anything. Thank you for trusting Coastal Kia with your automotive service needs.

February 26, 2023

Pleasant and professional people to do business with. The work on the car was done quickly and the vehicle cleaned nicely. More

by dougashline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

Coastal Kia responded

Great news! We sincerely appreciate the five star service review and gracious comments. We love the feedback including, "pleasant and professional people to do business with." We appreciate the testimonial and high marks. Thank you for choosing Coastal Kia!

February 26, 2023

The employees were professional and friendly, however after spending $400, my Optima’s issue was not resolved. More

by LORIANN5663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

Coastal Kia responded

We are here to help. Please reach out to Sam Weisman or John Wigger at 910-408-1000 to resolve any issues. We look forward to your call. Thank you

Feb 27, 2023 -

LORIANN5663 responded

I called Sam immediately and brought this to his attention.

Dec 08, 2023 -

LORIANN5663 responded

John is welcome to contact me at 804–5 43–5851.

February 26, 2023

Great costumer service they will treat you like family big thanks to John Sam tony and Bob More

by Shannakcars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

Coastal Kia responded

You are family! Thank you for the five star service review and gracious comments. We are here if you need us. Thank you for trusting Coastal Kia with your automotive service needs.

February 26, 2023

Always kept me informed with the process of my car . Very curious and knowledgeable. . Very friendly. More

by SANDRAWONEIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star review and compliments for our service team. We love the feedback including, always kept me informed with the process of my car...very friendly." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

February 26, 2023

It was a very good experience. Salesman was very professional. I would recommend to anyone. More

by RANDYKSHOFFNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Swinson
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Feb 27, 2023 -

Coastal Kia responded

Thank you! We appreciate the high marks and gracious review. We are thrilled to hear Kelvin was "professional" and met your purchasing needs. Thank you for the high recommendations. Congratulations and enjoy!

February 25, 2023

Awesome service. Service is done in a timely manner. I love the way they offer shuttle service. More

by STURD01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

Coastal Kia responded

Thank you, we appreciate the high marks and gracious comments. We are thrilled to hear you were able to enjoy our convenient shuttle service. Please call us if you need anything. Thanks again!

February 24, 2023

Fast service and spacious waiting room with plenty of space to work while you wait. More

by JRERANDOLPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

Coastal Kia responded

Thank you! We are thrilled to hear you were comfortable during your recent service wait. Thank you for the five star review and gracious comments. Please call us if you need anything.

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