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Coastal Kia

Wilmington, NC

4.8
4,673 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 4,673 reviews

December 07, 2019

It was the bee's knees!! The people at this location are amazing! I went with my mind set on one particular car that of course was sold when I got there, but Tyler said he wou More

by joypaulino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Demarest, Mike
Dec 07, 2019 -

Coastal Kia responded

Wonderful! We are thrilled to hear you had fun during your recent purchase from Coastal Kia. Congratulations on your purchase! It was thoughtful of you to share your experience online. Thank you for mentioning Tyler by name. Welcome to the Coastal Kia Family!

December 07, 2019

No Pressure Very considerate and helpful ! I would recommend Kevin to any one interested in a new Kia he was easy to work .with and as I said No Pressure!!! More

by Gloria Pfister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin West
Dec 09, 2019 -

Coastal Kia responded

Thank you for the wonderful five star review and kudos for Kevin! We know you will love your new Kia and enjoy it for years to come. Don’t forget your first service is free at 5000 miles. Please call us if you need anything. Welcome to the Coastal Kia Family! We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!

December 07, 2019

2019 Forte Ex From start to finish it was a great experience. Jason Stone is the man to get in and out with what you want. Everyone was helpful in the dealership. More

by CRM92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Stone
Dec 09, 2019 -

Coastal Kia responded

Thank you for the five star review. It was thoughtful of you to mention Jason Stone by name. We are thrilled to hear that Jason and our sales team exceeded your expectations. Welcome to the Coastal Kia Family. Congratulations on your recent purchase!

December 06, 2019

Above all my expectations hostess a very nice touch Felt warm important and my comfort was considered more than I have ever experienced at any dealerships and at 68 all I can say is wow thanks for the More

by CINA1251
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don t remember
Dec 09, 2019 -

Coastal Kia responded

You are very welcome! Thank you for the five star service review. We are thrilled to hear our service team exceeded your expectations. Thank you for choosing Coastal Kia! Please let us know if you live in the Wilmington area and would like us to pick up your vehicle next time and deliver it back to you. Our Service Concierge can make this happen. This is just one of the things that makes us the home of the “truly exceptional experience”.

December 06, 2019

GREAT SERVICE The staff was friendly, made you feel at home, was efficient, and maintenance was done quicker than estimated. It's great to have a place that also va More

by BRENDA_HARVEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Dec 09, 2019 -

Coastal Kia responded

Fantastic! Thank you for the five star service review. We sincerely appreciate you choosing our service team for all your service needs. Please call us if you need anything. We are here to help. Thanks again!

December 06, 2019

Top service Sam schedule my car to come in meet me at the car and checked in I gave me an estimated time the car was finished and less than time given and drives More

by PATSPAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam.
Dec 07, 2019 -

Coastal Kia responded

Thank you for mentioning Sam by name. He is wonderful and we are lucky to have him. We sincerely appreciate the five star service review. It is wonderful to hear our service team exceeded your expectations. Thank you for choosing Coastal Kia for your service needs.

December 06, 2019

Oil change and tire rotation Always so helpful and great work. Love the car wash at the end of the visit. Very good about sending coupons and notifications when service is due. More

by Cobest1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
Dec 07, 2019 -

Coastal Kia responded

Thank you for the wonderful service review. We sincerely appreciate the feedback. Please call us if you need anything. We are here to help. Thanks again.

December 05, 2019

Got a new 2019 Sorento Get professional employees we got the opportunity to get settled on a car and handle the teqdebim with Jason Stone he was excellent and took care of u More

by BRITTCRYSTAL85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason stone
Dec 09, 2019 -

Coastal Kia responded

Congratulations on the purchase of your new Kia Sorento! We know you will love it. Thank you for the five star review and kudos for Jason Stone. Welcome to the Coastal Kia Family!

December 05, 2019

Always friendly Always work in a timely manner. Pleasant to deal With. Very accommodating. Very friendly staff and environment. Am pleased with my purchase for sure. More

by MILLERCHERYL8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Dec 09, 2019 -

Coastal Kia responded

Thank you for the five star review. We sincerely appreciate your loyalty and gracious comments . Thank you for the kudos for our service team. Please call us if you need anything. We are here to help.

December 05, 2019

Friendly and quick to get to my car. . Did work that Kia said needed to be done..Also did a free car wash. Will be coming back for service for my car. More

by PAT39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember their names, but all were very nice.
Dec 09, 2019 -

Coastal Kia responded

Thank you for the five star service review. It was thoughtful of you to go online and share your thoughts. We are glad you were able to take advantage of our Courtesy Car Wash Process. Thank you for choosing Coastal Kia!

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