Coastal Kia

Service experience Between Sam and Bob, I always get the work done that was scheduled, Their estimated time you wait is on the money, and their explanation of what servi Between Sam and Bob, I always get the work done that was scheduled, Their estimated time you wait is on the money, and their explanation of what services and recommendations are clear and precise. Nothing is left to figure out. Great service dept.. More

Howard was friendly, professional, knowledgeable and answered all of my questions and took care of everything I needed with a smile. My faith and enthusiasm for Coastal Kia has been renewed! answered all of my questions and took care of everything I needed with a smile. My faith and enthusiasm for Coastal Kia has been renewed! More

Oil change I took my 2019 Sorento in for its first oil change. The service guy was very pleasant as usual. He told me it would be an hour to an hour and a half. I took my 2019 Sorento in for its first oil change. The service guy was very pleasant as usual. He told me it would be an hour to an hour and a half. I was pleasantly surprised it didn’t take nearly that long. Everyone there has always been very nice and very helpful. This is my 2nd Kia I have bought from there. I would and have highly recommended buying a vehicle from them. More

Great service department! The staff is super friendly and they always take great care of my car. John is a great asset to Coastal Kia! they always take great care of my car. John is a great asset to Coastal Kia! More

I was able to practice my Spanish with Uber in the sales division. I talked to my accountant for an hour. And I caught up with my friends in Peru. Please tell Sam these surveys are too long. Was this division. I talked to my accountant for an hour. And I caught up with my friends in Peru. Please tell Sam these surveys are too long. Was this supposed to be about my service...it was great as well. Jessica Biel More

Brought car in for regular & 60,000 mile maintenance. Great service as usual! Truly appreciate the shuttle to & from work. Was called when issue other than what was previously discussed arose. All work Great service as usual! Truly appreciate the shuttle to & from work. Was called when issue other than what was previously discussed arose. All work was done timely. Car sparkled when it was brought to me! Awesome experience. Thank you. 😀 More

Very friendly staff. Very efficient. received call after fixing the car to make sure everything was fixed and running smoothly would totally recommend. Very courteous fixing the car to make sure everything was fixed and running smoothly would totally recommend. Very courteous More

Sam in Service was professional and kept me informed of my car's progress. His attitude has always been pleasant and he represents his Coastal Kia highly my car's progress. His attitude has always been pleasant and he represents his Coastal Kia highly More

Bob Tomlin was the best! Very prompt service, amazing shine put on our car, and Bob found unbeknownst to us the repair was all under warranty! Being on vacation from Maine and Very prompt service, amazing shine put on our car, and Bob found unbeknownst to us the repair was all under warranty! Being on vacation from Maine and passing through, we couldn't be more pleased with the friendly and prompt service we received from your A-1 employee Bob Tomlin. Give him a raise, he's a keeper in todays society of lackadaisical work force that we've all experienced. Pleasant experience all around! Thanks again! More

Financial While completing paper work, with M. Mascavage, was informed my personalized plate could not be transferred, upon returning for scheduled pick up the While completing paper work, with M. Mascavage, was informed my personalized plate could not be transferred, upon returning for scheduled pick up the next day new plate was not ready which was done quickly. Visited NCDMV a few days later and was informed plate could have been transferred at dealership. We are going to keep our original plate. I feel this could have been accomplished at dealers and saved me 2 trips to DMV plus fees. My,salesman ,Steve Kramer was very helpful in all aspects of purchase and I I would return to him in the future. More