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Coastal Kia
Wilmington, NC
5,847 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,847 reviews
February 08, 2020
great experience We brought in our Sorento for service and ended up buying a new car. Sam in service was as usual very attentive. On the sales end, this was the 5th K We brought in our Sorento for service and ended up buying a new car. Sam in service was as usual very attentive. On the sales end, this was the 5th Kia we have purchased. The experience we had with Jake by far was the best we have had! More
by jgalli1221
February 07, 2020
Repeat customer I had not had lunch and Mr. Stone actually fixed me a plate of fried chicken, brunswick stew & hush puppies. He was also helpful in offering 0% financ I had not had lunch and Mr. Stone actually fixed me a plate of fried chicken, brunswick stew & hush puppies. He was also helpful in offering 0% financing., More
by LEXXUSCOBB
Verified CustomerFebruary 07, 2020
Very helpful and time efficient. Always willing to help figure out your car problems as help explain what’s wrong and how they’re going to fix it figure out your car problems as help explain what’s wrong and how they’re going to fix it More
by caitlynagee230
Employees Worked With
February 04, 2020
Very professional and courteous. The waiting area was clean and well stocked, customer service reps were very attentive and kept us informed on the progress of our service. clean and well stocked, customer service reps were very attentive and kept us informed on the progress of our service. More
by calder56
February 03, 2020
Professional and competent individualsManage this Professional and competent individuals Manage this facility. Pleasure to drive a new Telluride! This is an incredible vehicle!!! Thank you for all yo Professional and competent individuals Manage this facility. Pleasure to drive a new Telluride! This is an incredible vehicle!!! Thank you for all your help and answering all my questions. More
by leebowers127
Employees Worked With
Dogukan, Uber, 5 stars, JP Nicholas, Dogukan Imir, Tyler Desmarest
February 03, 2020
Hospitable, Courteous, and nice experience From the moment I pulled onto the lot, stepped out of my car, and asked do you have any Tellurides? Jake was helpful and positive. I was very impresse From the moment I pulled onto the lot, stepped out of my car, and asked do you have any Tellurides? Jake was helpful and positive. I was very impressed with his work ethic as well as the others at this dealership. More
by DUTCHMANCRK
February 03, 2020
Pleasant experience....personable, no pressure and willingness to succeed. Management and staff A1. Customer service outstanding! Will definitely recommend to anyone interested in a new vehicle. willingness to succeed. Management and staff A1. Customer service outstanding! Will definitely recommend to anyone interested in a new vehicle. More
by susan1021a
Employees Worked With
Dogukan Imir, Eric Rowland, Bill Mathias, Tyler Desmarest
February 01, 2020
Good people to work with. Staff worked very hard to make thing work out for me. John and Uber are very good at helping out for the bottom line. Michael was very helpful . Staff worked very hard to make thing work out for me. John and Uber are very good at helping out for the bottom line. Michael was very helpful . More
by CFHELECT
January 30, 2020
Experience was amazing. They listened and did everything they could for me. They were very kind and straightforward. Not pushy at all. Would definitely recommend them. Jake and Xavier were great!!! Very ple they could for me. They were very kind and straightforward. Not pushy at all. Would definitely recommend them. Jake and Xavier were great!!! Very pleased and I LOVE my new Kia Soul More
by Jolynnifuss
Employees Worked With
Other Employees :
Jake Baker, Dogukan Imir, Xavier Kratovel, Bill Mathias
January 30, 2020
Great service! I got a new leased vehicle from Coastal Kia! The service I got was amazing, Dang Nguyen help me found the right car and financing option for me! Highly recommended! Kia! The service I got was amazing, Dang Nguyen help me found the right car and financing option for me! Highly recommended! More
by MAR AM
Employees Worked With
Dang Nguyen, Jason
