
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,492 reviews
Adapter reset Devante and Sam were great, explained everything to me. Want me to take notes on when the issue is happening. So, I am because unfortunately even afte Devante and Sam were great, explained everything to me. Want me to take notes on when the issue is happening. So, I am because unfortunately even after the reset it's happening. At least this Kia place is trying. More
Angry I was a little take back when the guy kept asking where I bought car when I was there for a Kia warranty repair. Was told it was one thing that was co I was a little take back when the guy kept asking where I bought car when I was there for a Kia warranty repair. Was told it was one thing that was covered under warranty. Recommend other services which was great. The next day car acts like does not want to start. I send email to them and get a call saying my battery needs replacement. Wasn’t something he said over phone or when I came in. It is definitely something that I need though. The paperwork says they checked battery and it was good so don’t know why he would let me leave if I need a battery. Then when he called me said he had to jump the car but never told me that until I sent email More
Fast and Furious I came into the dealership at 6:30 pm one evening and drove out in my brand new 2020 Kia Soul at 6:30 pm the next evening! I started looking for a I came into the dealership at 6:30 pm one evening and drove out in my brand new 2020 Kia Soul at 6:30 pm the next evening! I started looking for a "new" used vehicle. I was set on an SUV since that is what I was trading in. But ended up with a new Soul and I couldn't be happier. My trade-in was getting long in the tooth even though it had plenty of life left. I liked the look of the Soul right away and the hampsters didn't hurt. I liked the way the Soul handles and the deal just made it all the better. Thanks Kelvin! More
Repaired part on time as promised Once the part was in stock, the service time was easily scheduled over the phone. When I brought the vehicle in, the repair was made in under 2 hours Once the part was in stock, the service time was easily scheduled over the phone. When I brought the vehicle in, the repair was made in under 2 hours as promised. More
very good in for an oil change. reviewed what my car needs in the future. Order a new sun visor for my car. Set up new appt in for an oil change. reviewed what my car needs in the future. Order a new sun visor for my car. Set up new appt More
Service Thank you to my service advisor, Sam. Sam followed up and scheduled all necessary work in one day making my life easier! I appreciate it. Thank you to my service advisor, Sam. Sam followed up and scheduled all necessary work in one day making my life easier! I appreciate it. More
Kia was great The friendly and timely service was great. Sam was helpful and Bob went out of his way to help me too. A big thank you! The friendly and timely service was great. Sam was helpful and Bob went out of his way to help me too. A big thank you! More
Kia soul The service department was very helpful and thorough when I went in for my first vehicle service. They were professional and all that I had heard abou The service department was very helpful and thorough when I went in for my first vehicle service. They were professional and all that I had heard about them. More
Loyal customer of Pat Koballa Very pleased with Coastal Kia. Second car purchased there this year and always feel I get a good deal. Sales people and service reps are friendly and Very pleased with Coastal Kia. Second car purchased there this year and always feel I get a good deal. Sales people and service reps are friendly and knowledgeable. More
Like visiting friends Sam, made my service pleasant and understandable. While in service, he is the best company representative possible. A true pleasure coming to know hi Sam, made my service pleasant and understandable. While in service, he is the best company representative possible. A true pleasure coming to know him and the whole team More