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Coastal Kia

Wilmington, NC

4.8
5,493 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,493 reviews

August 04, 2019

Would recommend to anyone looking for a new or used car. Had very.good experience with sales person. Did not pressure me or try to.sell me anything i did not want. Did not force me to.finance. Car was read More

by Sue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Swinson, Mike Mascavage
Aug 04, 2019 -

Coastal Kia responded

We are thrilled to hear you had a “very nice experience”. Thank you for the testimonial and awesome review. Welcome to the Coastal Kia Family.

August 04, 2019

Place to go Our experience from Coastal Kia was excellent. We had Jason as our salesman and he went above and beyond to get us two new cars within our budget. He More

by WILLGRESHAM12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Stone , Michael Mascavage
Aug 07, 2019 -

Coastal Kia responded

Thank you! We are thrilled to hear you had a great experience. It was thoughtful of you to mention Michael and Jason by name. We sincerely appreciate you recognizing the efforts of our team to get your payment exactly where you needed them to be. Congratulations on your recent purchase from our staff. Welcome to the rapidly growing Coastal Kia Family!

August 03, 2019

Sam did great job for us. Sam is very personable. Folks there are very nice and knowledgeable. The facility is top notch. Everything is clean. Sam is a great guy who cares about doing a good job. More

by FOX1DANFORD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Aug 03, 2019 -

Coastal Kia responded

Thank you for the review and gracious comments. You said it best..”Sam is a great guy who cares about doing a good job.” Thank you for that. We appreciate the comments and hope to see you again soon.

August 03, 2019

Great purchase. Now a Kia family I was hesitant to but a Kia but now after buying a new Kia Sedona we will never go back. Amazing vehicle and amazing dealership. More

by MARK_MIRANDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin West
Aug 03, 2019 -

Coastal Kia responded

Thank you! We think you are amazing too. Congratulations on the purchase of your new Kia Sedona. Welcome to the Coastal Kia Family!

August 03, 2019

Coastal KIA goes above and beyond As always, the service department at Coastal KIA provided me with outstanding service. Sam Weisman greeted me, by name, when I walked in the door. He' More

by MSMAGGIE_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Weisman
Aug 04, 2019 -

Coastal Kia responded

Thank you for the amazing review. We are humbled by your comments regarding Pat Koballa, our staff and our commitment to pet adoption rescue efforts. Sam is wonderful and we could not agree more. We sincerely appreciate the review and gracious comments. We hope to see you at our adoption event “Wolfstock”.

August 02, 2019

Buying Experience All I need to say is, see Steve and Mike. Made it painless and left with a beautiful car. Go see them, you won't be disappointed. More

by msbug1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kramer and Mike Mascavage
Aug 03, 2019 -

Coastal Kia responded

Thank you for the awesome five star review and kudos for Steve and Mike. Congratulations on your recent purchase. Welcome to the Coastal Kia Family!

August 02, 2019

Awesome The services was excellent,from the first time I walk in and from the time I left.Mr. Swinson was on point he treated me very excellent. More

by MRS.YOYO2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Swinson
Aug 02, 2019 -

Coastal Kia responded

Wonderful! Thank you for the review and for mentioning Kelvin Swinson by name. We sincerely appreciate your business at Coastal Kia! Your gracious comments have been shared with our staff.

August 02, 2019

Excellent customer attention in Kia service department Howard and Sam In the service department were most attentive during my scheduled appointment. Prompt service was rendered upon my arrival. They we More

by CJCB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard and Sam
Aug 03, 2019 -

Coastal Kia responded

Thank you for the gracious comments and heartfelt testimonial. We sincerely appreciate the five star review. It was thoughtful of you to mention Howard and Sam by name. Your awesome review has been shared with them and our entire service staff. Thank you for choosing Coastal Kia!

August 02, 2019

Expectations met We talked about service items up front and the cost estimate plus time to complete. There were no surprises. Expectations met, free car wash a nice to More

by RSKNC52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2019 -

Coastal Kia responded

Thank you! We appreciate the five star review. We are thrilled to hear your were able to enjoy our free courtesy wash program. Thank you for choosing Coastal Kia!

August 01, 2019

Great Sales Experience My fleet leasing company had never done business with this dealership before. Jason Stone made this experience memorable and painless. He was extremel More

by JNICKELSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Stone
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