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Coastal Kia

Wilmington, NC

4.8
5,494 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,494 reviews

August 01, 2019

Great Sales Experience My fleet leasing company had never done business with this dealership before. Jason Stone made this experience memorable and painless. He was extremel More

by JNICKELSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Stone
August 01, 2019

They were great I was early for my appointment and they took me in right away it was great . I would always come back.they always great and they work with you. More

by Stigmata201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Aug 02, 2019 -

Coastal Kia responded

Wonderful! We appreciate the gracious comments. We were more than happy to have your visit start earlier than your appointment time. We are here to help. Thank you for choosing Coastal Kia.

August 01, 2019

Got a great kia Kevin and everyone else were great to deal with. They were friendly and never pushy. Gave me a great deal. Would definitely recommend them to anyone. More

by HELOISENC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin West
Aug 02, 2019 -

Coastal Kia responded

Thank you for the review and for recognizing the great deal you got! We appreciate your business and high recommendations. Welcome to the Coastal Kia Family.

August 01, 2019

Great attention to my needs Sam was very quick to put my car into their care, even though I was very early. Sam has always been the best. They found what was wrong. Dealer did no More

by MBVC65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Aug 02, 2019 -

Coastal Kia responded

We couldn’t agree more...Sam is the best! We are lucky to have him. We are thrilled to hear our team got you back on the road quickly. Thank you for your service business! We appreciate the great review.

August 01, 2019

Sam Weismann is an asset Car would not start yesterday morning. Had it towed to coastal Kia. Sam got it right in and traced the issue back to the original battery from 2015. G More

by chapelofgroove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weismann
Aug 02, 2019 -

Coastal Kia responded

Thank you for the great review and for mentioning Sam by name. We hate you had problems with your car but are thrilled to hear our service department got you back on the road quickly. We sincerely appreciate the five star review.

August 01, 2019

Finally got my dream car! Working with Coastal Kia on helping me purchase my dream car was an awesome experience. I talked to Kevin a couple days beforehand and made an appoint More

by KJHERNANDEZ140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Mike
Aug 02, 2019 -

Coastal Kia responded

Congratulations on the purchase of your dream car from Coastal Kia. Thank you for mentioning Kevin and Mike by name. Enjoy! Welcome to the rapidly growing Coastal Kia Family!

August 01, 2019

Great service visit at Kia for a software update. Everyone was very polite and professional, the waiting area was comfortable and stocked with free snacks & drinks. They More

by BETSYFOX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2019

Always amazing I am really sad...I’m sad that I have to move and this place will no longer be my place to go get my car serviced. Sam and Bob became not just my serv More

by WHORUSH04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Weisman,
Aug 02, 2019 -

Coastal Kia responded

So thoughtful! We will miss you too when you move. We are always just a phone call away. Thank you for the gracious comments. Please call us if you need anything. Thank you for your loyalty!

July 31, 2019

Sam Weisman (Service Cnsultant) was excellent!... but Although Sam did a great job, there were two other Service Consultant stations that were vacant, making it very challenging Sam to singularly take car More

by DOERFLERSNC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Jul 31, 2019 -

Coastal Kia responded

Thank you for the great feedback and awesome review. We want to apologize for your recent service department wait time. Unexpected medical emergencies left us short staffed during your visit. We are thrilled you found Sam accommodating. He is truly an asset to our team. Thank you for choosing Coastal Kia!

July 31, 2019

My new purchase I just purchased a 2019 Kia Rio two days ago and also brought 10 year old son with me. My saleswoman Maryanne Sponenberg was AWESOME, very patient a More

by Jannon R
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryanne, Haywood
Jul 31, 2019 -

Coastal Kia responded

Thank you for mentioning Mary by name. We sincerely appreciate the kind comments and awesome five star review. We are thrilled to hear your son had fun during your visit. Congratulations on your recent purchase. Welcome to the Coastal Kia Family!

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