
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,494 reviews
Great Sales Experience My fleet leasing company had never done business with this dealership before. Jason Stone made this experience memorable and painless. He was extremel My fleet leasing company had never done business with this dealership before. Jason Stone made this experience memorable and painless. He was extremely nice and easy to work with. I made this dealership one of my company preferred dealerships. So if we need any more Kia's i would definitely reach back out to Jason Stone :) More
They were great I was early for my appointment and they took me in right away it was great . I would always come back.they always great and they work with you. I was early for my appointment and they took me in right away it was great . I would always come back.they always great and they work with you. More
Got a great kia Kevin and everyone else were great to deal with. They were friendly and never pushy. Gave me a great deal. Would definitely recommend them to anyone. Kevin and everyone else were great to deal with. They were friendly and never pushy. Gave me a great deal. Would definitely recommend them to anyone. More
Great attention to my needs Sam was very quick to put my car into their care, even though I was very early. Sam has always been the best. They found what was wrong. Dealer did no Sam was very quick to put my car into their care, even though I was very early. Sam has always been the best. They found what was wrong. Dealer did not have part, but two days later, the part was in and we set up a time for install, that was convenient for me. More
Sam Weismann is an asset Car would not start yesterday morning. Had it towed to coastal Kia. Sam got it right in and traced the issue back to the original battery from 2015. G Car would not start yesterday morning. Had it towed to coastal Kia. Sam got it right in and traced the issue back to the original battery from 2015. Got it replaced checked other systems and got us back on the road in a timely fashion. Sam makes visits to the service sept far more enjoyable More
Finally got my dream car! Working with Coastal Kia on helping me purchase my dream car was an awesome experience. I talked to Kevin a couple days beforehand and made an appoint Working with Coastal Kia on helping me purchase my dream car was an awesome experience. I talked to Kevin a couple days beforehand and made an appointment. The whole team made the process so easy. I appreciate them staying after hours to make sure I got what I asked for and value their customer service! Thanks Kevin and Mike! More
Great service visit at Kia for a software update. Everyone was very polite and professional, the waiting area was comfortable and stocked with free snacks & drinks. They at Kia for a software update. Everyone was very polite and professional, the waiting area was comfortable and stocked with free snacks & drinks. They even washed my car for me. 😊 More
Always amazing I am really sad...I’m sad that I have to move and this place will no longer be my place to go get my car serviced. Sam and Bob became not just my serv I am really sad...I’m sad that I have to move and this place will no longer be my place to go get my car serviced. Sam and Bob became not just my service advisors...but actual FRIENDS. That’s saying a lot for a car dealership and the service center. I will miss these guys and their exceptional service always going ABOVE and BEYOND. My car was always well taken care of and the service was always down right and they washed it for me and had it looking like it was new every time. I could go on forever, but I’ll end it and just say they are all amazing at Coastal KIA More
Sam Weisman (Service Cnsultant) was excellent!... but Although Sam did a great job, there were two other Service Consultant stations that were vacant, making it very challenging Sam to singularly take car Although Sam did a great job, there were two other Service Consultant stations that were vacant, making it very challenging Sam to singularly take care of the many service customers during my visit. Also because of the customer volume and apparent lack of service personnel, it took two hours to get a simple oil change and car wash. The customer care attitude was strong, but overall capacity needs fortifying. More
My new purchase I just purchased a 2019 Kia Rio two days ago and also brought 10 year old son with me. My saleswoman Maryanne Sponenberg was AWESOME, very patient a I just purchased a 2019 Kia Rio two days ago and also brought 10 year old son with me. My saleswoman Maryanne Sponenberg was AWESOME, very patient and worked hard to meet my needs. Maryanne also made the experience great for my son too. I highly recommend Coastal Kia! I More