Back

Coastal Kia

Wilmington, NC

4.8
5,495 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
Contact Dealership

6115 Market St

Wilmington, NC

28405

Directions

By Type

Showing 5,495 reviews

July 31, 2019

My new purchase I just purchased a 2019 Kia Rio two days ago and also brought 10 year old son with me. My saleswoman Maryanne Sponenberg was AWESOME, very patient a More

by Jannon R
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryanne, Haywood
Jul 31, 2019 -

Coastal Kia responded

Thank you for mentioning Mary by name. We sincerely appreciate the kind comments and awesome five star review. We are thrilled to hear your son had fun during your visit. Congratulations on your recent purchase. Welcome to the Coastal Kia Family!

July 31, 2019

Cool New Ride! After deciding that our next vehicle would be an 8 seater, the next challenge was to decide if the Telluride was what we were looking for. One was on More

by Stephanie T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hunt, Haywood, Kyle
July 31, 2019

Service done rightTimely TIMELY, Professional and Courteous..What more could you ask for.... Car serviced was a 2010 Forte. My girlfriend just bought a new Soul and the buyin More

by AWDENNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard
Jul 31, 2019 -

Coastal Kia responded

Thank you for the duo review. We are thrilled both you and your girlfriend had greats experiences. We know she will love her new Kia Soul. Welcome to the Coastal Kia Family!

July 31, 2019

Always a great experience Sam came out to meet me right after I parked. We went over what would be done and asked if I wanted free carwash and of course I agreed. More

by MELVINAALFORD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Jul 31, 2019 -

Coastal Kia responded

Thank you for recognizing Sam by name. We appreciate the gracious comments and five star service department review. Thank you for choosing Coastal Kia!

July 31, 2019

Excellent Very friendly staff. They talk to you as a person not as a next sale. They all work together on getting you what you want. I highly recommend this pla More

by MANDYBELLA52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nigel
July 31, 2019

Nice experience The repairs took longer than I expected. Over 2 hours. When asked if you had loaner cars were told that you had a shuttle van. We were extremly please More

by BNEALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam and I think Howard.
Jul 31, 2019 -

Coastal Kia responded

Thank you for the feedback and awesome review. We are thrilled to hear you had a good visit and were able to enjoy the Shuttle Van Experience with Bob.Thank you for choosing Coastal Kia!

July 30, 2019

Great salesman, perfect help Jason Stone was the man, he aided me in attaining the SUV size I was looking for in the price I was trying to get. It was a quick process that was mad More

by CYKLONEFIRE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Stone
July 29, 2019

Top notch sales team Sales staff was great made the process super easy and worked with me to get a payment I felt comfortable with. I highly recommend and will definitely More

by ToyotaCamSol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason hunt and tyler
Jul 30, 2019 -

Coastal Kia responded

Thank you ! We sincerely appreciate the five star review and awesome kudos. We love the comment, "sales staff was great and made the process super easy". That is our goal! Congratulations on your recent purchase. Welcome to the Coastal Kia Family!

July 29, 2019

Awesome experience! This was my 2nd experience. Each time Sam has taken great care of me by making me feel at home. The owner was there walking around and greeting custo More

by LUVBRACEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Ashby, Haywood McDonald, Sam Weisman
Jul 29, 2019 -

Coastal Kia responded

Wonderful! Thank you for the amazing review. We strive to treat our clients the way we want to be treated. Thank you for noticing. We appreciate your loyalty and gracious comments. Thank you! Your review has been shared with our team at Coastal Kia!

July 28, 2019

Great Management I brought my 2019 Kia Optima in for a simple state inspection and the treated me like royalty. They are very kind and professional. Would recommend go More

by jthomas7893
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam (Service), Kelvin (Sales)
Jul 28, 2019 -

Coastal Kia responded

Wow! Thank you for the great review, feedback and awesome kudos for our staff. We are thrilled we have exceeded your expectations in both sales and service. Thank you for being an important part of our Coastal Kia Family!

...
481
...