
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great Service A top notch service department. It was great working with Howard and Stephen to fix an AC leak on my Sonata. In this 90’s heat it’s good to have ac ag A top notch service department. It was great working with Howard and Stephen to fix an AC leak on my Sonata. In this 90’s heat it’s good to have ac again so fast. More
Good experience, but not up to past standards. First time ever that I was not 100% satisfied. I asked that the drivers rear backup light be checked as it was not operating. The light is the small l First time ever that I was not 100% satisfied. I asked that the drivers rear backup light be checked as it was not operating. The light is the small light on the hatch door. I was charged $5.00 for a bulb replacement( don't know which one was replaced as I check my lights against a mirror they all worked except that one. I opener the cover, check out the light with a continuity tester and the bulb is good. The light still doesn't work. When I come in for my next service, I will notify the attending tech man. It's not earthshaking but I like my vehicle to be in 100% working order. Sorry. Hope John Wigger is doing well, I missed him... More
Easy to Work With I had a problem with the automatic tailgate. The problem was diagnosed and repaired and the Service Technician was able to have the replacement covere I had a problem with the automatic tailgate. The problem was diagnosed and repaired and the Service Technician was able to have the replacement covered under warranty. Although we live an hour away, we bring our car to this service department for any significant work. More
Great and speedy service!!!! Had a check engine light on my kia sportage. The service department ordered the part and had it fixed the next day. Great customer service. Had a check engine light on my kia sportage. The service department ordered the part and had it fixed the next day. Great customer service. More
Always great Brought my car in with what I thought was an issue and I was assured that everything was fine, I'm back on the road. Thanks coastal! Brought my car in with what I thought was an issue and I was assured that everything was fine, I'm back on the road. Thanks coastal! More
Timely complete competitive Comfortable waiting area if you choose to wait. Interactive communication with good price and timely completion. Good service personnel. Some amenitie Comfortable waiting area if you choose to wait. Interactive communication with good price and timely completion. Good service personnel. Some amenities available if you choose to want something. Clean environment. More
Friendly As soon as I parked my car I was greeted and took care of me. Told me where the drinks and snacks were, and told me if I needed anything to just ask. As soon as I parked my car I was greeted and took care of me. Told me where the drinks and snacks were, and told me if I needed anything to just ask. As I was checking out I was also treated as a somebody. Thank you KIA More
Waiting Is comfortable! Free wi fi water, coffee, snacks. Service advisors listen and are cordial. Wish they could let me know ahead of time other services ne Is comfortable! Free wi fi water, coffee, snacks. Service advisors listen and are cordial. Wish they could let me know ahead of time other services needed besides oil change! More
Best car buying experience ever This was the best car buying experience we’ve had! Jason Hunt found us the exact vehicle we wanted. Michael Mascavage set us up with affordable paymen This was the best car buying experience we’ve had! Jason Hunt found us the exact vehicle we wanted. Michael Mascavage set us up with affordable payments. We drove off the lot completely satisfied!! Coastal Kia is awesome!! More
thanks for the service and the alert My routine maintenance service visit was done thoroughly and I was informed of additional work that will need to be scheduled in the near future. I r My routine maintenance service visit was done thoroughly and I was informed of additional work that will need to be scheduled in the near future. I really appreciate knowing probable repairs and cost ahead of time. thank you. More