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Coastal Kia
Wilmington, NC
6,058 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,058 reviews
August 29, 2026
A.J Boone was great. He kept me updated every step of the way. Awesome customer service. way. Awesome customer service. More
by bmswaff
Verified CustomerEmployees Worked With
August 29, 2026
Took care of my problem great and efficiency and return the vehicle to me in a good time the vehicle to me in a good time More
by fpgurley
August 28, 2026
Very pleased with John helping us very curtious and through. Not the same for Gary. through. Not the same for Gary. More
by tsbrown01
August 28, 2026
I love my kia and the service from u guys is awesome I personally have no complaints personally have no complaints More
by 4evadreadhead
August 27, 2026
Professional Answered all question The wait was short Waiting room and bathrooms were cleaned I would recommend yall Great place short Waiting room and bathrooms were cleaned I would recommend yall Great place More
by cgood1951
Employees Worked With
August 27, 2026
The reason for my visit was to have the TPSM repaired. It was not since the light still comes on. It was an issue when we bought the car and two of the sensors was replaced at least that was we were tol It was not since the light still comes on. It was an issue when we bought the car and two of the sensors was replaced at least that was we were told by our salesman. More
by dwhite0524
August 27, 2026
Very satisfied so far with Coastal KIA and their service Center. While it has only been oil changes and tire rotations so far, the service was quick, the people are nice, the facility is nice. I have nothin Center. While it has only been oil changes and tire rotations so far, the service was quick, the people are nice, the facility is nice. I have nothing negative to say. Gary does a great job of keeping his customers updated and following up after service to make sure all is OK. More
by dcongleton
Employees Worked With
August 27, 2026
Recently purchased a 2023 Kia Sorento from Coastal Kia and had a great experience with this dealer. and had a great experience with this dealer. More
by fishertl2008
Employees Worked With
August 26, 2026
Helpful, polite, knowledgeable, AJ was informative and accurate in terms of service time and required work. accurate in terms of service time and required work. More
by gerrykomlofske
Employees Worked With
August 25, 2026
I love the fact that I was told it would be a 2 hour wait and it ended up being like an hour and it ended up being like an hour More
by tenekamoore123
