Coastal Kia

Very friendly, courteous, and helpful. Awesome staff that go the extra mile to please. Make buying a car a truly great experience. Kelvin was so helpful and courteous and asset to the deale Awesome staff that go the extra mile to please. Make buying a car a truly great experience. Kelvin was so helpful and courteous and asset to the dealership. To Coastal KIA Thanks!! More

Great Team Some of KIA's services are higher than other shops. I do obtain services at other service providers. We are retired and need to make sure we purchase Some of KIA's services are higher than other shops. I do obtain services at other service providers. We are retired and need to make sure we purchase service at at reasonable price. The service team at Wilmington Kia is exceptional. A testament to the service team at the counter but also the crew in the bays was the appearance of a Cadillac that drove up for service when my wife and I brought in our 2013 Soul. NO IT IS NOT FOR SALE...my reason is for another day! Ed Chapman More

Very satisfactory. Sam is very pleasant and courteous. He took time with me to make sure all my concerns will be taken care of. I also received a courtesy call the next Sam is very pleasant and courteous. He took time with me to make sure all my concerns will be taken care of. I also received a courtesy call the next day to make sure we were satisfied. More

Service department is awesome Sam and Bob are pretty helpful every time I get my two cars serviced and are very kind great people to have at service desk Sam and Bob are pretty helpful every time I get my two cars serviced and are very kind great people to have at service desk More

Coastal KIA rules! My first maintenance appointment for my 2011 Kia Soul went great. I was reminded of my appointment several times thru email. Upon arrival, I was check My first maintenance appointment for my 2011 Kia Soul went great. I was reminded of my appointment several times thru email. Upon arrival, I was checked in right away, told the approximate wait time and offered a seat and snacks in the service waiting room. My oil change and car wash were completed quickly and I was on my way. More

Very friendly Sam communicated with me regularly throughout my car's service and everyone was very friendly. The service was performed quickly and was very reasonab Sam communicated with me regularly throughout my car's service and everyone was very friendly. The service was performed quickly and was very reasonably priced. More

Great visit I went the first day and met Mickael and test drived a Kia Rio love it,but went home and thought about and then went back and made a deal thanks to M I went the first day and met Mickael and test drived a Kia Rio love it,but went home and thought about and then went back and made a deal thanks to Micheal and the other sales person and the paper work guy dont remember their names but Thanks a lot guys great job love my Rio More

Recall and Maintenance Everyone has always been nice at this location but my last visit exceeded my expectations. They’ve had a change in the way things are processed it see Everyone has always been nice at this location but my last visit exceeded my expectations. They’ve had a change in the way things are processed it seems. I had taken my car in for a recall issue as well as an oil change. Easy drop off and pick up. Door was opened for me every time I walked through. They noticed that my break pads needed changing and called as well as emailed my options. I was unable to call back but could decline or accept services through an email link. Everything was so convenient. They honored my coupon from Kia for a $9.95 oil change which was amazing. Just the easiest trip. More

Good jon The people and service we're.excellent. TheFacility was clean and comfortable. As I browsed the inventory the Saleem were attentive without being rude The people and service we're.excellent. TheFacility was clean and comfortable. As I browsed the inventory the Saleem were attentive without being rude the only negative was entering from across the street More

It turned out it was not a good experance called salesman with a problem Monday morning a hour after picking up the car and never received a call back as of Tue. Afternoon.Only received one k called salesman with a problem Monday morning a hour after picking up the car and never received a call back as of Tue. Afternoon.Only received one key and no offer to get another unless I want to pay for it. Very poor service as far as I am concerned. More