
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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New car purchase All went smooth except some confusion over insurance documents. Price dealing was easy and road test twice went well. Selection of model and options r All went smooth except some confusion over insurance documents. Price dealing was easy and road test twice went well. Selection of model and options readily available More
very easy pleasant staff and a job well done and in a timely manner. The snack bar was very nice. I was lucky to have some coupons.. pleasant staff and a job well done and in a timely manner. The snack bar was very nice. I was lucky to have some coupons.. More
Routine service The only suggestion I have is to create an entrance into the dealership which is not a hazard to people and vehicles. It is concerning when coming f The only suggestion I have is to create an entrance into the dealership which is not a hazard to people and vehicles. It is concerning when coming from College Rd and attempting to cross Market St traffic to turn into the dealership while trying to avoid a huge cement median is dangerous and will cause an accident if it hasn’t already. More
Great Customer Service Overall a great experience. I went in to get a recall done and was greeted by Bob. He was very professional and thorough and made sure I understood ev Overall a great experience. I went in to get a recall done and was greeted by Bob. He was very professional and thorough and made sure I understood everything that was going to happen. The only thing I had a minor issue with was the complimentary car wash, my windshield was still dirty when I picked it up. However, Bob was awesome in his communication and called me with updates. I definitely would return More
Great Experience! I had not purchased a car in 18 years and had never purchased one since becoming a widow. With the help of a family friend, I was able to purchase my I had not purchased a car in 18 years and had never purchased one since becoming a widow. With the help of a family friend, I was able to purchase my Kia with confidence in knowing that I received the best deal possible. The Salesman was very patient and I was treated with curtesy and respect. More
Satisfied The overall experience was good. The salesman was excellent with helping me choose what I was looking for. I did not realize until I got home with my The overall experience was good. The salesman was excellent with helping me choose what I was looking for. I did not realize until I got home with my new vehicle that it did not come with a spare tire? Also the fog lights come on when I start the car. No switch to turn them off and on. I did check the owners manual for this issue. More
KIA has the best car service station. As I arrived, I was taken care of immediately. We reviewed my car maintenance service and was offered to be dropped off anywhere if I did not want to As I arrived, I was taken care of immediately. We reviewed my car maintenance service and was offered to be dropped off anywhere if I did not want to wait for 2.5 hrs for my car. I decided to wait. The wait was not bad, they have a TV, free snacks, hot chocolate, coffee, tea or bottled water. The waiting room is clean and you can walk around the show room or parking lot and check out the new cars. Everyone is very friendly. More
Kia Rio 5 My first buying experience. I love the car. It is a good size and has great gas mileage. I love the color and shape of the car. I plan to keep this ca My first buying experience. I love the car. It is a good size and has great gas mileage. I love the color and shape of the car. I plan to keep this car for a long time. More
Accommodating and no hard sell Sales floor manager, Steve Kramer, helped us find a great 2019 Kia Forte. He also gave us some discounts/incentives and he gave us a generous offer o Sales floor manager, Steve Kramer, helped us find a great 2019 Kia Forte. He also gave us some discounts/incentives and he gave us a generous offer on our trade-in, so the price was very competitive. Can’t beat the 10 year/100,000 mile warranty! More
Speedy service. Took my truck in for an oil change, tire rotation and wheel alignment. In and out quickly. Bob Tomlin is awesome. Will definitely go back. Took my truck in for an oil change, tire rotation and wheel alignment. In and out quickly. Bob Tomlin is awesome. Will definitely go back. More