
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,481 reviews
Excellent inventory available Massive amount of cars to choose from and plenty of colors..staff pleasant and helpful. Tyler, our salesperson, was very knowledgeable and friendly. Massive amount of cars to choose from and plenty of colors..staff pleasant and helpful. Tyler, our salesperson, was very knowledgeable and friendly. Enjoyed chatting with Pat Koballa.. More
Great! Had a recall on my car, problem was fixed fast and service was excellent. Great snack in the waiting area too! Bonus, Kia ROCKS. Thanks Had a recall on my car, problem was fixed fast and service was excellent. Great snack in the waiting area too! Bonus, Kia ROCKS. Thanks More
Professional-Considerate-Hassle-free The salesman was very professional and considerate to my needs in both finding a vehicle suited for me and my wife and my financial status. The salesman was very professional and considerate to my needs in both finding a vehicle suited for me and my wife and my financial status. More
Friendly and great customer service Appointment was easy in and out. Had issues with oily spots on windsheld afterwards. Without hesitation, Bob offered assistance and suggested I bring Appointment was easy in and out. Had issues with oily spots on windsheld afterwards. Without hesitation, Bob offered assistance and suggested I bring vehicle back for them to see what they could do to help. More
Speedy service Took my Soul in for a recall fix and the staff took care of it quickly and efficiently. The service staff is doing a great job. Took my Soul in for a recall fix and the staff took care of it quickly and efficiently. The service staff is doing a great job. More
Factory Recall Work Brought Optima in for anti-knock software upgrade and air bag harness recall fix. Sam was friendly and through and checked on me in the wait lounge to Brought Optima in for anti-knock software upgrade and air bag harness recall fix. Sam was friendly and through and checked on me in the wait lounge to keep me informed of progress. The only thing that puzzled me was some of the contents, including loose change, in the center console box had been removed and left on the front passenger seat. No other problems. More
As usual this Company is all for their customer! We've always used them & plan on continuing. Employees are courteous & friendly. Bob greeted me when I got there, took info & called me when car was r We've always used them & plan on continuing. Employees are courteous & friendly. Bob greeted me when I got there, took info & called me when car was ready. He did a great job! More
Great Service I was met by considerate staff{Bob} who walked me through every step of my service call. He listened to my questions, and obtained answers so I could I was met by considerate staff{Bob} who walked me through every step of my service call. He listened to my questions, and obtained answers so I could make an informed decision. Service Coastal Kia is superb! More
Total satisfaction. My wife and I stopped by Coastal Kia on Saturday and met our salesman Mike. He was friendly but not pushy like most car salesmen. He took us to see a My wife and I stopped by Coastal Kia on Saturday and met our salesman Mike. He was friendly but not pushy like most car salesmen. He took us to see all of the cars on the lot driving us around in a golf cart. Everyone was so helpful and cheerful. Even the owner was there. When I finally made my decision and Mike spent a few hours going over all of the options on my new Sportage. I rate the overall experience pleasurable. More
seamless car buying An appointment had been set up for me to see a new kia I didn't expect to see the owner of Coastal Kia but he can down and I was introduced to Mr.K An appointment had been set up for me to see a new kia I didn't expect to see the owner of Coastal Kia but he can down and I was introduced to Mr.Koballa he put me with a salesperson ( Tyler) and told me if I needed anything he would be in the building and to call upon him. he even valued my trade. Tyler took me for a test drive and I really really liked the soul s. Tyler didn't try to push me coax me in any direction, refreshing for sales, no hurry because I was their for about 4 hours maybe 5, none the less everyone held up with my questions looking at different models until I decided on the soul s. at time of making a decision on buying I probably got a bit feisty about price, percentage rate, and here comes Mr. Koballa asking if he could help and he did 4 people at the big counter talking rates and price and they came up with a solution and showed me what he could do and we made the deal working with finance mgr at this point Mr. McDonald even put me at ease with this process and this process is necessary and he covered all the bases which left me with no questions.. usually sometimes you leave a dealership with did I get a good deal I had no doubt that I got a good deal AND MADE THE RIGHT CHOICE. THIS PROCESS WAS SEAMLESS AND I REALLY ENJOYED MY TIME AT COASTAL KIA . THANKS PAT!!! TYLER!!!! HAYWOOD!! its not everyday you meet people that extend themselves to that end and its not everyday I get to meet a celebrity. This vechile is chocked full of technology and when It came time for Tyler to show me how to use this equipment he went beyond what he had to do and made sure this technology was ready to use I cant say enough about Tyler and the treatment he gave to me THANKS AGAIN TYLER !!!!!!!.in closing Mr Koballa thank you for making me feel at home and thank your staff for everything they did. JUST REFRESHING sincerely bill stone More