Coastal Kia

Great service, low pressure buy Kevin and Michael were great! We went to test drive and ended up buying a Telluride. They didn't pressure us during the test drive and gave us an idea Kevin and Michael were great! We went to test drive and ended up buying a Telluride. They didn't pressure us during the test drive and gave us an idea of numbers without running credit, which I always appreciate. I can tell that they pride themselves on Customer Service and I am hoping that the Service department is the same. Overall a solid buying experience and better than I expected! More

Very Nice Service Dept. WE took my Dads Kia in for a Recall and the service department was GREAT. They had it done as said they would and helped my dad before I had gotten th WE took my Dads Kia in for a Recall and the service department was GREAT. They had it done as said they would and helped my dad before I had gotten there which helped me a lot. More

Satisfied Customer We have always bought American made cars. By chance on a trip we rented a car and it was a Kia Soul. It was perfect for my husband to enter and exit d We have always bought American made cars. By chance on a trip we rented a car and it was a Kia Soul. It was perfect for my husband to enter and exit despite his disabilities. We stopped by the Kia dealership and were treated exceptionally well and were pleased to have Chris Ashby help us meet our budget constraints as well. Pat Cabala is the only dealership owner to ever take the time to stop in and introduce himself. More

Sam was nice as always. The guys were courteous as always. I got a recall notice and the service department was prepared to fix the issue. My wait wasn't too long. The guys were courteous as always. I got a recall notice and the service department was prepared to fix the issue. My wait wasn't too long. More

seamless car buying An appointment had been set up for me to see a new kia I didn't expect to see the owner of Coastal Kia but he can down and I was introduced to Mr.K An appointment had been set up for me to see a new kia I didn't expect to see the owner of Coastal Kia but he can down and I was introduced to Mr.Koballa he put me with a salesperson ( Tyler) and told me if I needed anything he would be in the building and to call upon him. he even valued my trade. Tyler took me for a test drive and I really really liked the soul s. Tyler didn't try to push me coax me in any direction, refreshing for sales, no hurry because I was their for about 4 hours maybe 5, none the less everyone held up with my questions looking at different models until I decided on the soul s. at time of making a decision on buying I probably got a bit feisty about price, percentage rate, and here comes Mr. Koballa asking if he could help and he did 4 people at the big counter talking rates and price and they came up with a solution and showed me what he could do and we made the deal working with finance mgr at this point Mr. McDonald even put me at ease with this process and this process is necessary and he covered all the bases which left me with no questions.. usually sometimes you leave a dealership with did I get a good deal I had no doubt that I got a good deal AND MADE THE RIGHT CHOICE. THIS PROCESS WAS SEAMLESS AND I REALLY ENJOYED MY TIME AT COASTAL KIA . THANKS PAT!!! TYLER!!!! HAYWOOD!! its not everyday you meet people that extend themselves to that end and its not everyday I get to meet a celebrity. This vechile is chocked full of technology and when It came time for Tyler to show me how to use this equipment he went beyond what he had to do and made sure this technology was ready to use I cant say enough about Tyler and the treatment he gave to me THANKS AGAIN TYLER !!!!!!!.in closing Mr Koballa thank you for making me feel at home and thank your staff for everything they did. JUST REFRESHING sincerely bill stone More

Total satisfaction. My wife and I stopped by Coastal Kia on Saturday and met our salesman Mike. He was friendly but not pushy like most car salesmen. He took us to see a My wife and I stopped by Coastal Kia on Saturday and met our salesman Mike. He was friendly but not pushy like most car salesmen. He took us to see all of the cars on the lot driving us around in a golf cart. Everyone was so helpful and cheerful. Even the owner was there. When I finally made my decision and Mike spent a few hours going over all of the options on my new Sportage. I rate the overall experience pleasurable. More

Factory Recall Work Brought Optima in for anti-knock software upgrade and air bag harness recall fix. Sam was friendly and through and checked on me in the wait lounge to Brought Optima in for anti-knock software upgrade and air bag harness recall fix. Sam was friendly and through and checked on me in the wait lounge to keep me informed of progress. The only thing that puzzled me was some of the contents, including loose change, in the center console box had been removed and left on the front passenger seat. No other problems. More

As usual this Company is all for their customer! We've always used them & plan on continuing. Employees are courteous & friendly. Bob greeted me when I got there, took info & called me when car was r We've always used them & plan on continuing. Employees are courteous & friendly. Bob greeted me when I got there, took info & called me when car was ready. He did a great job! More

Friendly and great customer service Appointment was easy in and out. Had issues with oily spots on windsheld afterwards. Without hesitation, Bob offered assistance and suggested I bring Appointment was easy in and out. Had issues with oily spots on windsheld afterwards. Without hesitation, Bob offered assistance and suggested I bring vehicle back for them to see what they could do to help. More

Professional-Considerate-Hassle-free The salesman was very professional and considerate to my needs in both finding a vehicle suited for me and my wife and my financial status. The salesman was very professional and considerate to my needs in both finding a vehicle suited for me and my wife and my financial status. More