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Coastal Kia
Wilmington, NC
5,521 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,521 reviews
March 27, 2019
Happy with engine service. Was happy with your service and explanations. The car detailers who washed and waxed could pay more attention to detail. Overall I am pleased with you Was happy with your service and explanations. The car detailers who washed and waxed could pay more attention to detail. Overall I am pleased with your service! More
by MATTOCKS.SHERRI
Verified CustomerEmployees Worked With
Sam
March 27, 2019
Another awesome experience !!! The Service Dept @ Coastal Kia is top notch and none can compare with the members there !! Sam Weisman and John Wigger went of of their to get my veh The Service Dept @ Coastal Kia is top notch and none can compare with the members there !! Sam Weisman and John Wigger went of of their to get my vehicle problem rectified in quick time !!! More
by Randy
March 26, 2019
Surprised at how quickly the work was done ! Bob got me in and out quickly! Definitely will return if needed any other work. Even got a car wash also !Thanks for the great service Bob. Bob got me in and out quickly! Definitely will return if needed any other work. Even got a car wash also !Thanks for the great service Bob. More
by CRGRAY1953
March 26, 2019
Buy new car I went to the wrong dealership, but went I left that Kia lot I had good servicemen helping me to find the right car I wanted and I was very happy I went to the wrong dealership, but went I left that Kia lot I had good servicemen helping me to find the right car I wanted and I was very happy More
by CHERIEPOLLO
Employees Worked With
Robert Sleen
March 26, 2019
We Own a KIA Now! We were treated patiently and respectfully at Coastal KIA. Never felt pressured. We bought because of the clearly superior value and quality of the ve We were treated patiently and respectfully at Coastal KIA. Never felt pressured. We bought because of the clearly superior value and quality of the vehicle. More
by Ken
Employees Worked With
Other Employees :
Sean Tobin, Don't know the name but he completed all final paperwork, title and transfer, and payment. That young man should be commended too. Mr
March 26, 2019
Tyler My grandmother recently bought a car from Coastal Kia & she suggested that my granddad & me go there because I was looking for a new car. Tyler & Mike My grandmother recently bought a car from Coastal Kia & she suggested that my granddad & me go there because I was looking for a new car. Tyler & Mike were GREAT! They made sure I didnt leave unhappy! They were very patient with us. I loveeee my new my Kia Sorento! I would definitely recommended them to family & friends. More
by BMJANEE93
Employees Worked With
Tyler; Mike
March 26, 2019
Mike Lewis was very knowledgeable and helpful! Mike Lewis was very Knowledgeable and helpful in my car buying process. He didn't stop until he found the right deal for me. Mike Mascavage was great Mike Lewis was very Knowledgeable and helpful in my car buying process. He didn't stop until he found the right deal for me. Mike Mascavage was great in explaining the financial paperwork. The process was smooth and seamless. More
by PN1961
Employees Worked With
Mike Lewis, Michael Mascavage
March 26, 2019
The time was very long I liked the vehicle but even the price was a bit high there didn't seem to be any positive reaction to negotiating the price even though I presented s I liked the vehicle but even the price was a bit high there didn't seem to be any positive reaction to negotiating the price even though I presented some reasons. More
by jedmcarpenter
Employees Worked With
Chris Ashby and The banker (not sure of his name' he just took my check and set up oayments.
March 24, 2019
Perfect customer service Bob with the service department is awesome and very wonderful. Upon finalizing my service he took the time to go over everything and also went and got Bob with the service department is awesome and very wonderful. Upon finalizing my service he took the time to go over everything and also went and got my vehicle and brought it back to the door. Mr Bob the shuttle guy was also awesome. More
by BRWN_SUGA_64
Employees Worked With
Bob in service and Mr Bob the shuttle
March 24, 2019
Awesome people The people at Coastal Kia are down to earth great people. They treat you with the highest respect and go to the ends of the earth to please you. The people at Coastal Kia are down to earth great people. They treat you with the highest respect and go to the ends of the earth to please you. More
by GYPSY81165
Employees Worked With
