
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,479 reviews
Good service, reasonable wait times, friendly staff Staff is always friendly, knowledgeable and they keep you updated on the status of your service / repair. The waiting area has a place to work and plu Staff is always friendly, knowledgeable and they keep you updated on the status of your service / repair. The waiting area has a place to work and plug in your laptop, which is very helpful. Water and light snacks are available and are greatly appreciated. More
Good guys Had an issue but Pat went out of his way to make sure all was good. Would recommend them. Good guys. I appreciate his assistance. My salesman Steve ma Had an issue but Pat went out of his way to make sure all was good. Would recommend them. Good guys. I appreciate his assistance. My salesman Steve made me a good deal on my Kia Soul. I'm very pleased with the purchase. More
Product improvement software I brought my wife's Sportage in for the software update that listens for noise indicating excessive wear of the connecting rod in the engine. I figur I brought my wife's Sportage in for the software update that listens for noise indicating excessive wear of the connecting rod in the engine. I figured the oil needed changing since we had just returned from a long trip, so I added that to the job. But Bob Tomlin pointed out that since the car was close to the 15,000 mile mark, he could throw in an engine filter change and the 15-point free inspection, and that would obviate the need for me to bring the car in again in just a few hundred miles, Great! He saved me an extra visit and I got a free car wash into the bargain! More
Great service I went to get an oil change and tire change. Received excellent service and would highly recommend to anyone looking to get their car serviced. I went to get an oil change and tire change. Received excellent service and would highly recommend to anyone looking to get their car serviced. More
Good service! It didn’t a long time for service to my car to be Completed! Waiting area was clean and comfortable! And the attitudes from your employees was good! It didn’t a long time for service to my car to be Completed! Waiting area was clean and comfortable! And the attitudes from your employees was good! More
Amazing Very knowledgeable and professionalism. Never felt rushed or pressured. Explained the advantages/disadvantages between purchasing and leasing. I will Very knowledgeable and professionalism. Never felt rushed or pressured. Explained the advantages/disadvantages between purchasing and leasing. I will continue to recommend this dealership to all of my family and friends. More
Wonderful staff and experience (as usual). The process started when I had my two Kia's (a Sportage and a Sedona) for their 60,000 mile check up. Bob Orr, Courtesy Driver. was very pleasant. We The process started when I had my two Kia's (a Sportage and a Sedona) for their 60,000 mile check up. Bob Orr, Courtesy Driver. was very pleasant. We began talking about the new Sedonas. He showed one to me as he was taking me home. Mr. Orr advised if I was interested in a 2019, I should contact Steve Kramer. Contact was made. I met Mr. Kramer today, who turned me over to Tyler. Tyler sold me a new Sedona! He was great to work with, and I was out of dealership in record time. Exciting to ring the cow bell!! Mike the Finance Manager was informative and I felt comfortable with his leadership. This is my fifth Sedona from Stevenson, now Coastal Kia, not counting two cars. I guess you can say I am a happy repeat customer. More
our salemans was STEVE KRAMER Steve was so so helpful. He was very patience. Great help/ He was very knowiedgeable about cars..just loved him. thank you Steve great job . Steve was so so helpful. He was very patience. Great help/ He was very knowiedgeable about cars..just loved him. thank you Steve great job . More
Great to work with! When you buy a car only every few years, you wanna feel special when you’re at the dealer. Coastal Kia does just that! Well done....😀 When you buy a car only every few years, you wanna feel special when you’re at the dealer. Coastal Kia does just that! Well done....😀 More
My recall appointment was handled very smoothly. The waiting area is very pleasant with drinks and snacks offered for free. While my recall appointment was in progress I was able to update routine ma The waiting area is very pleasant with drinks and snacks offered for free. While my recall appointment was in progress I was able to update routine maintenance and get some pricing for several other improvements I am considering to my vehicle. Tom in the service department was very helpful and courteous.. More