Coastal Kia - Service Center

My experience has always been great. The check-in process is smooth and the explanations are as thorough as required The check-in process is smooth and the explanations are as thorough as required More

Everyone in the service department was helpful and polite as always. They came over to keep me updated on the process and had me out in a good time. as always. They came over to keep me updated on the process and had me out in a good time. More

Coastal KIA has the best customer service of any dealership I have worked with! Gary was professional and personable as well. They provided a shuttle to and from the dealership and Paul was also eas dealership I have worked with! Gary was professional and personable as well. They provided a shuttle to and from the dealership and Paul was also easy to communicate with and accommodating. I was amazed that they hand wash your vehicle after a visit with them! These days, customer service is hard to come by. My car seems to be doing well after the repairs and service that were needed. I would highly recommend Coastal KIA to anyone who needs maintenance or repairs!! Thank you to them for their great service and caring staff. More

Sam is always a pleasure to work with! Coastal Kia is the best! That's why I make the trek all the way from Raleigh Coastal Kia is the best! That's why I make the trek all the way from Raleigh More

Sam was wonderful and provided updates as I sat waiting. Unfortunately I found the service slow. It takes 30 mins to drive there and it took close to one hour half to get an oil charge and tires rotated. A Unfortunately I found the service slow. It takes 30 mins to drive there and it took close to one hour half to get an oil charge and tires rotated. A waste of my time. More

I needed to be out asap, and my service consultant Bob Tomlin made sure that happened. Tomlin made sure that happened. More

exactly work performed in a timely manner. The car was picked up and returned to my home. My service Consultant Sam Weisman is the best. The car was picked up and returned to my home. My service Consultant Sam Weisman is the best. More

I was in and out in about 2 hours. Car washed and tires shinning like a new car. Everyone was more then courteous. I have no idea why We’ve driven a Mercedes for over 30 years. Car washed and tires shinning like a new car. Everyone was more then courteous. I have no idea why We’ve driven a Mercedes for over 30 years. More

Always great service by Sam and the whole team. Waiting area was clean with fresh coffee. Waiting area was clean with fresh coffee. More

Always a pleasant experience at Coastal Kia. Staff is on top of their game, efficient helpful, kind, and professional. Staff is on top of their game, efficient helpful, kind, and professional. More