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Coastal Kia - Service Center

Wilmington, NC

4.8
3,406 Reviews

3,406 Reviews of Coastal Kia - Service Center

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January 10, 2023

Polite, courteous, knowledgeable! Excellent team work to solve my issues in a timely manner! Thanks Gary! More

by Arthurcandelaria1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary service
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Jan 10, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star service review and compliments for Gary and our service team. Please call us if you need anything. Thank you for trusting Coastal Kia with your automotive service needs.

January 09, 2023

They are very nice and easy to deal with. The work was completed quickly and on time More

by Beazus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2023 -

Coastal Kia responded

Perfect! We appreciate you taking time to go online and rate your recent service experience. Thank you for the high marks for our Service Consultant Sam Weisman. Please call us if you need anything. We are here to help. Thanks again!

January 09, 2023

Very, very good. Kept me fully informed as service progressed. Never had to ask status More

by RKOSTER2393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary/Greg last name unknown ..
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Jan 10, 2023 -

Coastal Kia responded

Great news! We sincerely appreciate the five star service review and gracious comments. We strive to deliver a truly exceptional experience to every client during every visit. Thanks again! Please call us if you need anything.

January 09, 2023

Amazing service as always! Let me know imof recommended service before it went to wash More

by trista_mcafee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2023 -

Coastal Kia responded

Thank you Trista! We appreciate the five star service review and high marks for our Service Consultant Sam Weisman. Please call us if you need anything. We love the feedback including, "amazing service as always!" Thank you for trusting us with your automotive service needs.

January 08, 2023

Great service provided. The car dealership itself is very clean and comfortable to wait in. Everyone is super friendly. More

by KKELLY810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star service review. We love the feedback including, "great service provided...everyone is super friendly," Please call us if you need anything. Thanks again!

January 08, 2023

Great experience! Honest, transparent and great communication. Super easy transaction. Will definitely do business again! More

by aj93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dodd
Report | Print
Jan 09, 2023 -

Coastal Kia responded

Super! We appreciate the five star rating our Jason Dodd and our sales team at Coastal Kia. Please call us if you need anything. Congratulations and enjoy!

January 08, 2023

Fast appointment. Handled my extended warranty company with ease. Fixed my car's problem the first time. More

by brianreid55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2023 -

Coastal Kia responded

Thank you for taking the time to go online and rate your recent service experience! We appreciate the five star rating and gracious comments. It was thoughtful of you to rate Bob, Sam and John individually with such high marks. Thank you for choosing Coastal Kia!

January 08, 2023

Love getting coupons that really helps out and always great customer service and thanks for clean environment More

by brownsugga1491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dodd
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Jan 09, 2023 -

Coastal Kia responded

Fantastic! We appreciate the five star service review and gracious comments. Please call us if you need anything.

January 08, 2023

The best service in town and you get treated like family always on time and best price More

by Shannakcars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star service review and gracious comments. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

January 06, 2023

The Service Dept is always attentive. If I’m waiting for my vehicle to be serviced, they always keep me updated on the status of the service. They always follow up within a couple of days More

by JANEW13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the amazing testimonial and five star rating. It was thoughtful of you to rate Bob, Sam and John individually with five marks too. Thank you for choosing Coastal Kia!

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