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Coastal Kia - Service Center

Wilmington, NC

4.8
3,413 Reviews

3,413 Reviews of Coastal Kia - Service Center

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October 12, 2022

Service is from reception, through interview and investigation of complaints professional! The service is done promptly and you are kept informed. The work has been good. More

by mchorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
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Oct 12, 2022 -

Coastal Kia responded

Great news! We sincerely appreciate the five star review and high marks for our Service Consultant Bob Tomlin. Thank you for the five star rating and thoughtful feedback. It was kind of you to take the time to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

October 10, 2022

Friendly, efficient service. Keeps lines of communication open and answers questions you may have regarding repairs. More

by WALKERNNC
Recommend Dealer
Yes
Employees Worked With
Darren
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October 10, 2022

The service manager was professional and kept me informed along the way. I would bring my car back to them if I had issues. More

by BGLENDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
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Oct 11, 2022 -

Coastal Kia responded

Thank you for the five star review and compliments for our service manager. We sincerely appreciate the review and gracious comments. Please call us if you need anything.

October 07, 2022

Very friendly excellent service I have been doing business with this dealership for years and will continue in the future More

by Jsultra1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2022 -

Coastal Kia responded

Thank you for the five star service review. We sincerely appreciate your loyalty and gracious comments. It was thoughtful of you to give Bob Tomlin, Sam Weisman and John Wigger such high marks. Please call us if you need anything. Thank you for choosing Coastal Kia for your automotive service needs.

October 06, 2022

Appreciate them and for keeping their word and fixing my truck. Great customers services. Thanks More

by lowery83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 06, 2022

Best dealer in town by far. They are very professional every time I go in for service More

by JE28411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Gokey, Kelvin Swinson
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Oct 07, 2022 -

Coastal Kia responded

Thank you! We appreciate the five star review! It was thoughtful of you to take time to go online and rate your recent experience. We love the feedback including, "best dealer in town by far." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!

October 06, 2022

Sam Wiseman always takes care of me. Very thorough and efficient. The service is quick and professional. Never any problems with the dealership. More

by geckstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2022 -

Coastal Kia responded

Great news! We sincerely appreciate the five star review and compliments for Sam Weisman. We are thrilled to hear he has earned your trust and loyalty. We love the feedback including, "very thorough and efficient, the service was quick and professional." Please call us if you need anything. Thanks again

October 06, 2022

We have always had good experiences at Coastal but this last time was the best- our advisor was exceptional. More

by HY-TEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Nelson - exceptional!
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Oct 06, 2022 -

Coastal Kia responded

Great news! Thank you for the five star service review. We love the feedback including, "our advisor was exceptional." We sincerely appreciate you recognizing our Service Consultant Gary Nelson by name. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

October 05, 2022

Whatever it need are they always help us out or direct us to the right person. More

by B.GR2272
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 05, 2022

Serviceman was very Courtesy and informative. Everything was on time. Reviewed everything that was performed. More

by MAURMORGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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