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Coastal Kia - Service Center

Wilmington, NC

4.8
3,414 Reviews

3,414 Reviews of Coastal Kia - Service Center

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August 20, 2022

Professional in all areas from arrival to dismissal. I will be back for sure soon. More

by JCJ3006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Coastal Kia responded

Thank you! We appreciate the five star review and gracious comments. We are thrilled Bob Tomlin in our service department exceeded your expectations. Thanks again!

August 19, 2022

Call for appointment got one at timely manner got to appointment got car service within time promised More

by DYNESHASMOM
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2022

Great service department. Work done in a timely manner. Would use them again. Thank you More

by sminton0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2022

Always fair, honest , friendly service. Don't trust having my Sorento serviced anywhere other than Coastal Kia. More

by rduskillet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2022

Clean and accommodating. The wait was long but shorter then they said it was going to be. More

by IVORYFIVE82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2022

I was pleased with the service and would come back in the future. Thanks Bob for being easy to work with. More

by AROWELL8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2022

I've been servicing my Kia's with Sam Weisman for years at Coastal Kia. Sam is one of the best service reps I've had the pleasure to deal with. He knows his stuff and always strives to go the extra mile to More

by CHIPPATTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2022

services was great people very friendly all went well in for 25000 miles check no problems More

by DELNASCAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2022

First time using the dealership for a recall and car inspection. Very happy with the experience. More

by ANDRACCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Coastal Kia responded

Great news! We sincerely appreciate the five star service review. We love the feedback including, "very happy with the experience." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia.

August 03, 2022

Always wonderful staff & servise. Couldn't be happier. Thanks to all the staff. We'll be back soon. More

by loisgable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver Kelley! Hope he drives us every time.
Aug 04, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. Thank you for the high marks for Bob Tomlin, Sam Weisman and John Wigger. It was extremely thoughtful of you to mention our Courtesy Van Driver Kelley by name. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting our Coastal Kia team with your automotive service needs.

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