Back

Coastal Kia - Service Center

Wilmington, NC

4.8
3,450 Reviews

3,450 Reviews of Coastal Kia - Service Center

Sort by
August 14, 2022

Clean and accommodating. The wait was long but shorter then they said it was going to be. More

by IVORYFIVE82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2022

I was pleased with the service and would come back in the future. Thanks Bob for being easy to work with. More

by AROWELL8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2022

I've been servicing my Kia's with Sam Weisman for years at Coastal Kia. Sam is one of the best service reps I've had the pleasure to deal with. He knows his stuff and always strives to go the extra mile to More

by CHIPPATTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2022

services was great people very friendly all went well in for 25000 miles check no problems More

by DELNASCAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2022

First time using the dealership for a recall and car inspection. Very happy with the experience. More

by ANDRACCHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Coastal Kia responded

Great news! We sincerely appreciate the five star service review. We love the feedback including, "very happy with the experience." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia.

August 03, 2022

Always wonderful staff & servise. Couldn't be happier. Thanks to all the staff. We'll be back soon. More

by loisgable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver Kelley! Hope he drives us every time.
Aug 04, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. Thank you for the high marks for Bob Tomlin, Sam Weisman and John Wigger. It was extremely thoughtful of you to mention our Courtesy Van Driver Kelley by name. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting our Coastal Kia team with your automotive service needs.

July 28, 2022

All Kia staff are friendly, helpful, and knowledgeable. They know that your time is important, too. They keep me informed of how my vehicle service went, and my vehicle is always cleaner when I leave becau More

by BRENDA_HARVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the employee's name
Jul 29, 2022 -

Coastal Kia responded

We sincerely appreciate the five star review and gracious comments. We love the feedback including, "all Kia staff are friendly, helpful and knowledgeable." Thank you for the service testimonial. Please call us if you need anything.

July 27, 2022

They were great and did everything to get me out and moving again! Great employees! More

by ASHLYKRON87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Coastal Kia responded

Thank you for the five star service review and gracious comments. We love the feedback including, "they were great and did everything to get me out and moving again." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting our Coastal Kia service team with your automotive needs.

July 21, 2022

Very. please with the quality and speed of my service appointment. I wa.s pleasantly surprised to find that the interior of my vehicle was vacuumed as a p More

by BILSKIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Coastal Kia responded

Thank you for the five star service review. We appreciate the high rating and gracious comments. We are thrilled to hear you were able to take advantage of our courtesy wash. We sincerely appreciate you trusting Coastal Kia with your automotive service needs. Thanks again!

July 21, 2022

My service was as always a very pleasant experience, my car was ready when expected and I received a courtesy car wash. More

by JHDAVIS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Coastal Kia responded

Thank you! We appreciate the five star service review and high marks for our Service Consultant Sam Weisman. We are thrilled to hear you were able to take advantage of our courtesy wash. Thank you for choosing Coastal Kia!

...
153
...