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Coastal Kia - Service Center

Wilmington, NC

4.8
3,416 Reviews

3,416 Reviews of Coastal Kia - Service Center

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June 23, 2022

Sam Weisman is Always friendly. Always know exactly what my car needs. Great service on my Sorento. More

by DSGLCG1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Coastal Kia responded

Thank you for the five star rating and high praises for our Service Consultant Sam Weisman. We love the feedback including, "always friendly, always knows exactly what my car needs." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

June 21, 2022

Excellent care. I appreciate the efficiency and quick service and turnaround. Thank you for being so great. More

by AQUAMYTE71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Coastal Kia responded

Thank you for the five star review! We appreciate you going online and rating your recent service experience. Thank you for choosing Coastal Kia!

June 19, 2022

Good diagnosis. Friendly service folks. Parts were pretty expensive. Work was well done and my vehicle is running well. More

by sandyw0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2022

I had to go up front as I saw my car go by. Meaning it was done. Then I had to wait for staff to stop talking so I could pay and leave More

by KM_COATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Coastal Kia responded

Thank you for the five star rating and helpful feedback. Please call us if you need anything. Thank you for choosing Coastal Kia!

June 17, 2022

I was contacted as soon as they opened to let me know they were checking my vehicle. I got a call back letting me know what was going on in detail and what I needed. An hour later my vehicle was ready. T More

by SHAWJACKIE64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2022

Coastal Kia was great to work with, no pressure sales and excellent follow up. They listened to my needs and sold me my dream car. More

by JANEOFCAPECOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Swinson
Jun 16, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. We are thrilled to hear you purchased, "your dream car." Enjoy! Please call us if you need anything. Congratulations!

June 16, 2022

Sam in the service department is caring, efficient and very professional. Although there was a small "hiccough" with my service that required a return visit, he explained it well and got the work accompl More

by GEORGEBENTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly in transportation
Jun 16, 2022 -

Coastal Kia responded

Isn't Sam Weisman in service just amazing? Thank you for the five star review and amazing testimonial. We sincerely appreciate you allowing us to make things right. It was thoughtful of you to mention Sam and Kelly by name. Thank you for choosing Coastal Kia!

June 15, 2022

Caring and great service. Gary was so helpful and considerate. Thanks for everyone’s help. More

by careybeckglass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Coastal Kia responded

Thank you! We appreciate the five star review and compliments for Gary. We sincerely appreciate your business. Please call us if you need anything.

June 15, 2022

A very well run and organized Dealership. User friendly and professional Service Department staff. It was a pleasant experience. More

by MCFALLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Coastal Kia responded

Wonderful news! Thank you for the five star review and high marks for our Service Consultants. We love the feedback including, "user friendly and professional service department staff." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! Please call us if you need anything.

June 14, 2022

One of the best dealerships I've ever dealt with. Top-drawer professionalism throughout the entire organization. More

by Falcon 11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Stone
Jun 15, 2022 -

Coastal Kia responded

Wow! Thank you! We sincerely appreciate the five star review. We love the feedback including, "one of the best dealerships I've ever dealt with... top drawer professionalism." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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