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Coastal Kia - Service Center

Wilmington, NC

4.8
3,416 Reviews

3,416 Reviews of Coastal Kia - Service Center

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June 11, 2022

The service department is very professional and attentive. The service techs are well qualified. Will always have my vehicle serviced at Coastal Kia. More

by HARVESTMOON24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jan Ramos, Jason Stone, Pedro Pinacho
June 10, 2022

Sam in the service center did a great job taking care of my parents car and making sure everything was done right and done in the time they said it would be done. Thank you Kia!! More

by blazer3295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2022

Bob in the service department is fantastic to work with! We used to take our vehicles to another dealership for service. We tried to make an appointment and were told it would be at least six weeks to get More

by karenkuczynski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Coastal Kia responded

We sincerely appreciate the five star service review and compliments for our Service Consultant Bob Tomlin. We are thrilled to hear Bob exceeded your expectations and earned your trust. Thank you for driving the extra mile to visit our service department. Please call us if you need anything. Thank you for choosing Coastal Kia!

June 08, 2022

During these difficult times of getting new automobiles into a dealership I commend this Kia dealership for doing everything possible for people to have choices. It is a professionally run operation that I More

by GHAUFLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in service was outstanding. I actually enjoyed the hour I spent there., Bill Mathias
Jun 08, 2022 -

Coastal Kia responded

Thank you for the five star review and compliments for our sales and service teams. We truly appreciate the five star review and gracious comments. We love the feedback including, "it is a professionally run operation that I'm proud to be a part of..." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

June 08, 2022

Excellent service every single visit! Helpful, efficient and professional. I've been using this location for years and the service department seems to improve each visit. More

by MELISSA_STEPHENS2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Coastal Kia responded

Wow! Thank you for the five star rating and amazing compliments! We appreciate the high marks for our Service Consultant Sam Weisman too. We love the feedback including, "helpful, efficient and professional." We sincerely appreciate your loyalty over the years and are here if you need anything. Thank you for choosing Coastal Kia!

June 08, 2022

Very clean neat professional people and on most days you get right in and ride out More

by Patricia Massing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Coastal Kia responded

Patricia, thank you for the five star review and compliments for our staff and facility. We sincerely appreciate you taking time to go online and rate your recent experience. We love the feedback including, "very clean neat professional people." Thank you for choosing Coastal Kia!

Jun 09, 2022 -

Patricia Massing responded

Great dealership clean great sales and service

June 03, 2022

Great service and communication was outstanding when issues arose! Shuttle service came in very handy! More

by TOMRAGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Coastal Kia responded

Thank you for the five star review and gracious comments. We love the feedback including, "great service and communication was outstanding." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

May 30, 2022

Friendly, courteous, reliable, affordable, time efficient, trustworthy, professional, and caring, what more can I say? More

by PRAYNFORU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review. We love the feedback including, "friendly, courteous, reliable, affordable, time efficient, trustworthy, professional and caring..." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

May 30, 2022

Very professional and helpful when you are there for service of your vehicle. Very pleasant ! More

by slvought
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Coastal Kia responded

Great news! Thank you for the five star service review and gracious comments. We love the feedback including, "very professional and helpful." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. We appreciate your business!

May 27, 2022

Awesome service & attention to any needs. Friendly staff. Thanks for an awesome job.KIA rocks. More

by GLENSPEN53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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