Coastal Kia - Service Center

Sam & John of your service dept excelled with GREAT CUSTOMER SERVICE will send good recommendations CUSTOMER SERVICE will send good recommendations More

Service members are always very pleasant to deal with. The sales staff are amazing and very helpful. The dealership is always very clean and comfortable. Appointments are made to accommodate the customer. The sales staff are amazing and very helpful. The dealership is always very clean and comfortable. Appointments are made to accommodate the customer. More

Towed my Jeep in since I bought it there a little over a year ago and the next morning Sam said that it started and was fine and come pick it up and treated me like I was an idiot so my son went to get it a year ago and the next morning Sam said that it started and was fine and come pick it up and treated me like I was an idiot so my son went to get it and tried explaining to him the issue with the Jeep and Sam just told him to take it to a dodge dealership which I ended up having it towed right after it was picked up to Victory dodge dealership which actually took the time to check it out and fix it and did so in a timely manner. Spoke to the service manager today, 7-13-22 and he did apologize and made this entire situation unbelievably acceptable. Thank you John Wigger for your understanding and making this situation right! I understand that everyone makes mistakes and at least you did right by me! More

Prompt service and Very detailed oriented. Very please with the time frame in which my service was completed. My go to place for as long as I own this vehicle... Very please with the time frame in which my service was completed. My go to place for as long as I own this vehicle... More

Always great service. I trust them implicitly with my vehicle and never have to doubt thier word. I trust them implicitly with my vehicle and never have to doubt thier word. More

Entire staff professional and courteous. Service performed quickly and ahead of schedule If anyone is looking for a reliable, professional and price competitive place to service their Kia, Service performed quickly and ahead of schedule If anyone is looking for a reliable, professional and price competitive place to service their Kia, Coastal Kia is the place More

Very pleasant people, but handicapped by Kia corporate thievery. I was outraged by the cost estimate for changing four (4!) spark plugs as part of the 60,000 mile service, until it was ranked as "fair" c thievery. I was outraged by the cost estimate for changing four (4!) spark plugs as part of the 60,000 mile service, until it was ranked as "fair" compared with other dealerships. Of course, since the same spark plugs cost over the counter only about a quarter of what Kia charges, it's just another example of the outrageous price gouging that Kia seems to practice everywhere! The best that can be said is that the folks at Coastal Kia are not quite the total crooks that other dealerships have proven to be! More

From the moment we pulled into the service area and we were greeted until we left everyone we encountered was professional , courteous, and respectful. were greeted until we left everyone we encountered was professional , courteous, and respectful. More

Coastal Kia did whatever they needed to do in a reasonable amount of time and , The service was done well, and the price was definitely within reason! reasonable amount of time and , The service was done well, and the price was definitely within reason! More

Took care of my needs immediately. Called me as soon as the back ordered parts arrived. The person in the parts department, he was excellent. Called me as soon as the back ordered parts arrived. The person in the parts department, he was excellent. More