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Coastal Kia - Service Center

Wilmington, NC

4.8
3,479 Reviews

3,480 Reviews of Coastal Kia - Service Center

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June 28, 2022

Robert handled every concern I had and directly oversaw the work. He even had me meet with the technician so he could tell me what he found. Problem solved!! More

by MMARTORELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 27, 2022

The service department and Sam always provide the best service to all my automobiles! Always More

by IOU1BIGGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 24, 2022

On time and very compassionate. No concerns with my car. They were very polite on the phone when they called as well. More

by JESSICALEE3311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2022 -

Coastal Kia responded

Thank you for the five star review and gracious comments. We are thrilled to hear our service team exceeded your expectations. We appreciate your business! Please call us if you need anything.

June 23, 2022

Darren on top of his game keeping me informed on my vehicle which was a big job as busy as they were he made time for me to inform me. More

by RAYMONDSTALLINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren
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Jun 24, 2022 -

Coastal Kia responded

Great news! We sincerely appreciate the five star service review and compliments for Darren. Thank you for trusting our Coastal Kia service team with your automotive service needs. Please call us if you need anything. Thanks again!

June 23, 2022

Sam Weisman is Always friendly. Always know exactly what my car needs. Great service on my Sorento. More

by DSGLCG1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2022 -

Coastal Kia responded

Thank you for the five star rating and high praises for our Service Consultant Sam Weisman. We love the feedback including, "always friendly, always knows exactly what my car needs." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

June 21, 2022

Excellent care. I appreciate the efficiency and quick service and turnaround. Thank you for being so great. More

by AQUAMYTE71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2022 -

Coastal Kia responded

Thank you for the five star review! We appreciate you going online and rating your recent service experience. Thank you for choosing Coastal Kia!

June 19, 2022

Good diagnosis. Friendly service folks. Parts were pretty expensive. Work was well done and my vehicle is running well. More

by sandyw0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 17, 2022

I was contacted as soon as they opened to let me know they were checking my vehicle. I got a call back letting me know what was going on in detail and what I needed. An hour later my vehicle was ready. T More

by SHAWJACKIE64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 17, 2022

I had to go up front as I saw my car go by. Meaning it was done. Then I had to wait for staff to stop talking so I could pay and leave More

by KM_COATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2022 -

Coastal Kia responded

Thank you for the five star rating and helpful feedback. Please call us if you need anything. Thank you for choosing Coastal Kia!

June 16, 2022

Coastal Kia was great to work with, no pressure sales and excellent follow up. They listened to my needs and sold me my dream car. More

by JANEOFCAPECOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Swinson
Report | Print
Jun 16, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. We are thrilled to hear you purchased, "your dream car." Enjoy! Please call us if you need anything. Congratulations!

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