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Coastal Kia - Service Center

Wilmington, NC

4.8
3,479 Reviews

3,479 Reviews of Coastal Kia - Service Center

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January 17, 2022

Always fast,informative with options, complete job in one trip. Bob, and the rest of guys are the best! More

by MMARTORELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
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Jan 18, 2022 -

Coastal Kia responded

Thank you for the five star service review and high marks for our service team! It was thoughtful of you to mention Bob Tomlin by name. We love the feedback including, "always fast, informative with options, complete job in one trip." Thank you for trusting Coastal Kia with your automotive service needs. You are appreciated!

January 17, 2022

Great, helpful, and efficient service. Got my vehicle in and out quickly. Very pleasant and courteous. More

by raleigh2244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Report | Print
Jan 18, 2022 -

Coastal Kia responded

Wonderful news! Thank you! We sincerely appreciate the five star review and gracious comments. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Please call us if you need anything. We are here to help. Thanks again!

January 16, 2022

Always friendly and courteous . If they make a mistake they always own up to it and make it right.! More

by joanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Report | Print
Jan 17, 2022 -

Coastal Kia responded

Wonderful! Thank you Joanna for the five star review and high marks for our service team. It was thoughtful of you to go online and rate your recent service experience. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

January 15, 2022

Very professional and helpful. Friendly and courteous. Excellent Service Writers and Techs! Best dealership around! More

by HARVESTMOON24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Quinlan Service Department
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Jan 17, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review and gracious comments. It is wonderful to hear our service team exceeded your expectations. Thank you for the high marks for Sam Weisman too. We appreciate your business. Thank you for choosing Coastal Kia!

January 14, 2022

I am on my second car that I have leased from Coastal Kia. I’ve been very happy with the total process including the communication and servicing of my Vehicles. More

by JHDAVIS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2022 -

Coastal Kia responded

Thank you for your loyalty. We sincerely appreciate the five star review and high marks for our Service Consultant Sam Weisman. We love the feedback including, "... very happy with the total process including the communication and servicing of my vehicles." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

January 12, 2022

Great customer service everyone was so friendly and my series’s done in a timely manner Will definitely be back More

by ROSEGCARROLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Report | Print
Jan 14, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and high marks for our Service Consultant Howard Ramsey. It was thoughtful of you to take the time to rate your recent service experience. We strive to deliver a truly exceptional experience to every guest during every visit. Thank you for choosing Coastal Kia!

January 12, 2022

The staff at Coastal Kia are friendly and professional. They call you after every car service to ensure there are no problems. More

by SULLIVANCANADY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Swinson, Howard Ramsey
Report | Print
Jan 14, 2022 -

Coastal Kia responded

Great news! Thank you for the five star review and high marks for Kelvin Swinson and Howard Ramsey. We love the feedback including, "the staff at Coastal Kia are friendly and professional." Please call us if you need anything. You are appreciated. Thanks again!

January 12, 2022

They were all very friendly. They also washed the outside of my car. I would say it was cleaner but not as clean and a drive through car wash. Looking forward to seeing the growth in years to come More

by BAEASTIN87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Report | Print
Jan 14, 2022 -

Coastal Kia responded

Thank you for the review and gracious comments. We appreciate you rating your recent service experience. Thank you for choosing Coastal Kia!

January 12, 2022

I trust Coastal Kia to take care of my car, They are nice and helpful More

by sissycoffman381
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2022 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review and gracious comments. We are thrilled to hear our Service Consultant Bob Tomlin exceeded your expectations. Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help. Thanks again!

January 11, 2022

Service rep was so attentive and courtesy car saved the day! I really appreciate the team work to ensure my experience was perfect! More

by SLDCAMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2022 -

Coastal Kia responded

We sincerely appreciate the five star service review! It was thoughtful of you to take the time to rate your recent service experience. Thank you for rating our Service Consultant Bob Tomlin so highly too. You are appreciated! Please call us if you need anything. We are here to help. Thanks again!

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