Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Coastal Kia - Service Center

Wilmington, NC

4.8
3,479 Reviews

3,479 Reviews of Coastal Kia - Service Center

Sort by
December 28, 2021

Bob In the service department was professional and was able to answered all questions. Job well done! More

by JEFFBOSWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2021 -

Coastal Kia responded

Thank you for the five star service review and high marks for our Service Consultant Bob Tomlin. We strive to deliver a truly exceptional experience to every client during every visit. We sincerely appreciate you taking the time to share your thoughts online. Thank you for choosing Coastal Kia!

December 27, 2021

Purchased my Sorrento late summer and have been very pleased with the three regular service visits that were provided by Coastal Kia. The folks in the Service Center are always very polite and explain e More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Stone
Report | Print
Dec 28, 2021 -

Coastal Kia responded

Wonderful! Thank you for your loyalty. We appreciate the five star service review and gracious comments. We love the feedback including, "the folks in the Service Center are always very polite and explain everything in advance..." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting us with your automotive service needs. Please call us if you need anything. We are here to help.

December 26, 2021

Quick nice professional always makes it right kind courteous and I use the shuttle a lot.nice people.. More

by joanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe , Howard Ramsey
Report | Print
Dec 26, 2021 -

Coastal Kia responded

Wonderful! Thank you for the thoughtful review. We are thrilled to hear you enjoy our complimentary shuttle. Our clients truly enjoy this convenience. Thank you for choosing Coastal Kia. Please call us if you need anything.

December 26, 2021

Outstanding service department and staff. John and Howard have been top notch and professionalism is second to none. Also Kelly is a tremendous asset as well. More

by KWKC14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Report | Print
Dec 27, 2021 -

Coastal Kia responded

We could not agree more. Thank you! John, Howard and Kelly truly embrace our culture and are all great ambassadors for Coastal Kia. Thank you so much for recognizing their efforts. It was thoughtful of you to take the time to share your experience online. Thank you for choosing Coastal Kia! We are here if you need us.

December 25, 2021

Fast and friendly service! Thanks for a great experience as always, Coastal Kia. Happy holidays! More

by JCOR53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Report | Print
Dec 26, 2021 -

Coastal Kia responded

Happy Holidays to you too! Thank you for the gracious comments and five star rating. We love the feedback “fast and friendly service”. You are appreciated. Thank you for choosing Coastal Kia!

December 24, 2021

I liked my dealer and the constant communication between us. We have a nice bind and actually responds to my needs More

by CIHARPER206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Swinson
Report | Print
Dec 26, 2021 -

Coastal Kia responded

Thank you! We appreciate the review and gracious comments. We are thrilled to hear our team had great communication during your experience. It was thoughtful of you to share your thoughts. We appreciate your loyalty. Please call us if you need anything. Thanks again!

December 24, 2021

I felt like they really cared and was comfortable while waiting for my car repairs. More

by rodneymb7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2021 -

Coastal Kia responded

Great news! Thank you for the thoughtful comments and five star review. Please call us if you need anything. Thank you for choosing Coastal Kia!

December 23, 2021

Quick and easy out the door. The service department is top notch. Always great service. More

by SCCOL.KEITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Report | Print
Dec 26, 2021 -

Coastal Kia responded

Thank you for the five star service review! We appreciate your loyalty. You are an important part of our family. Please call us if you need anything. Thanks again!

December 22, 2021

Always a pleasant experience with Coastal Kia. Everything is done on a timely basis. I dealt with Sam this time. He's experienced and knowledgeable regarding servicing the car and gave me a r More

by MURMROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2021 -

Coastal Kia responded

Thank you! We appreciate the gracious comments. Thank you for choosing Coastal Kia!

December 21, 2021

Coastal Kia is very well maintained and they have friendly staff. They do an amazing and quick job. More

by SANCHEZ61998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Report | Print
Dec 26, 2021 -

Coastal Kia responded

Thank you for the five star review! It was thoughtful of you to go online and rate your recent experience. We sincerely appreciate your loyalty.

1
...
176
177
178
...
348