Coastal Kia - Service Center

I love working with Howard and Sam. I hate this part of the survey. Shouldn’t matter how many words the survey. Shouldn’t matter how many words More

Every time I come in there is another big charge item that needs to be done. I came in for a oil change and ended up spending over 600.00 on three things. That had to be done. Hopefully this is all done that needs to be done. I came in for a oil change and ended up spending over 600.00 on three things. That had to be done. Hopefully this is all done for a while. More

Xxxx sat is if ied with set vice th ank y o u sss sss More

We made the switch to Coastal Kia in Wilmington, NC for our service needs after having numerous bad experiences at Myrtle Beach Kia in SC. Coastal Kia was able to correct shoddy work performed at Myrtle B our service needs after having numerous bad experiences at Myrtle Beach Kia in SC. Coastal Kia was able to correct shoddy work performed at Myrtle Beach Kia. I kept smelling gas in my vehicle after a fuel tank repair. I mentioned this numerous times over the year to Myrtle Beach Kia and they always had an excuse. I took it to Coastal Kia and they saw where the fuel tank o ring was faulty and gas was literally spilling out every time I filled up the tank. Coastal ordered the correct part and fixed it within a week's time. This could have been a deadly situation that Myrtle Beach Kia totally ignored. Howard Ramsey was great! I have also had wonderful experiences with Bob Tomlin. More

They go into detail what they are going to do great customer service. Friendly atmosphere customer service. Friendly atmosphere More

The staff are super friendly. They are professional and courteous. The service techs are thorough and very experienced. The waiting areas and beverage center is well maintained. If I had one issue, it woul courteous. The service techs are thorough and very experienced. The waiting areas and beverage center is well maintained. If I had one issue, it would be the wait time. I had an appointment, but would have preferred an update, if any, about the length of time needed once my appointment time passed and my car still wasn’t in the shop. The positives outweigh the one negative issue. More

Kia ownership experience has exceeded expectations. One of the best, and this is not our first car purchase. Good service. We feel like our interests are being taken care of, especially by Howard Ramsey. of the best, and this is not our first car purchase. Good service. We feel like our interests are being taken care of, especially by Howard Ramsey. More

Overall , my experience was very good. The job took longer than I was told, but it was not an exceptionally long wait. longer than I was told, but it was not an exceptionally long wait. More

Bob in service,as always, went way above expected service! Took my car in at last minute with driving issues. Arranged to get me to and from my appointment and had my car finished when I returned! service! Took my car in at last minute with driving issues. Arranged to get me to and from my appointment and had my car finished when I returned! More

Coastal Kia’s service department is amazing. They make the process so easy and they go the extra mile. the process so easy and they go the extra mile. More