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Coastal Kia - Service Center

Wilmington, NC

4.8
3,432 Reviews

3,432 Reviews of Coastal Kia - Service Center

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September 25, 2021

The whole experience was very professional. They let me know all that was done. It was handled in a very timely manner. More

by TEDTBEAR7597
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2021 -

Coastal Kia responded

Wonderful! Thank you so much for the five star review and high marks for so many of our staff members. We appreciate the gracious comments and stellar review. Thank you for trusting Coastal Kia.

September 23, 2021

Outstanding service and very friendly attitude over all. Will definitely return for my next service. More

by salberti5243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2021 -

Coastal Kia responded

Wonderful! Thank you so much for the five star service review. We love the gracious feedback. It was thoughtful of you to give Sam Weisman such high marks. Thank you for choosing Coastal Kia!

September 23, 2021

As always great people and clean service. All personnel are courteous and pleasant always at all times. More

by logjam452015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2021 -

Coastal Kia responded

Thank you for the service review and gracious feedback. Please call us if you need anything. We are here to help. Thanks again!

September 22, 2021

As always great people and clean service. All personnel are courteous and pleasant always at all times. More

by DetJoe
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2021 -

Coastal Kia responded

Thank you for the five star review. It was thoughtful of you to give Bob Tomlin and John Wigger such high marks. We sincerely appreciate you taking the time to go online and share your experience. You are appreciated! Please call us if you need anything. We are here to help.

September 22, 2021

Best customer care and service center within Wilmington. Thank you so much for the wonderful opportunity!!! More

by JAKOBYOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stone
Report | Print
Sep 23, 2021 -

Coastal Kia responded

Thank you so much! We sincerely appreciate the five star review. We love the feedback including, "best customer care and service center within Wilmington." Fantastic! We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia!

September 22, 2021

Was taken on time. Did what they said. Friendly and efficient. Clean place to wait. More

by EATRIGHTJANICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey, Dawson Degier
Report | Print
Sep 22, 2021 -

Coastal Kia responded

Wonderful! Thank you for the five star service review and high marks. We strive to deliver a truly exceptional experience to every client during every visit. We love the feedback including, "friendly and efficient...clean place to wait." We sincerely appreciate you taking the time to rate your recent experience online. Thank you for choosing Coastal Kia!

September 21, 2021

Took car to local shop for state inspection was told out of alignment took to Kia told nothing was wrong Costal Kia was great More

by ECW1743
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2021 -

Coastal Kia responded

Great news! Thank you for the testimonial and high marks for your Service Consultant Bob Tomlin. We appreciate the five star review and gracious comments. Please call us if you need anything. We are here to help. Thanks again!

September 21, 2021

The Service Dept was the Best Dealership we have ever dealt with in 20 years. More

by DEBBIEALAMEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
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Sep 22, 2021 -

Coastal Kia responded

Fantastic! Thank you! We sincerely appreciate the five star review. It was thoughtful of you to share, "best dealership we have ever dealt with in 20 years." Please call us if you need anything. We are here to help. Thanks again.

September 20, 2021

The sales team and service department are all very friendly and professional. I would highly recommend Coastal KIA to my family and friends. Thanks for everything. More

by BILLMCCALL8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2021 -

Coastal Kia responded

You are very welcome. Thank YOU for the five star review and gracious comments. We sincerely appreciate the compliments and high recommendations. Please call us if you need anything. Thank you for being an important part of our Coastal Kia family.

September 19, 2021

Service department is very thorough and the service writer had great communication skills keeping me informed during the work. More

by SHARONLOTZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2021 -

Coastal Kia responded

Thank you for the five star service review. It was thoughtful of you to go online and share your experience. We love the feedback including, "service department is very thorough and the service writer had great communication skills." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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