Coastal Kia - Service Center
Wilmington, NC
3,429 Reviews of Coastal Kia - Service Center
Always great service, on time, call with updates and drop off and pick up from work. Would recommend to friends and family. Will continue to use for car servicing needs off and pick up from work. Would recommend to friends and family. Will continue to use for car servicing needs More
The service adviser, Howard, is fantastic!! The technicians he is counting on let him down by requiring four visits to fix a simple body panel clip issue. technicians he is counting on let him down by requiring four visits to fix a simple body panel clip issue. More
Excellent service and prices.on time appointment.great staff.clean facility. Sam is great in the service department. Other workers from front desk to office are great . Great Work Kia Motors. staff.clean facility. Sam is great in the service department. Other workers from front desk to office are great . Great Work Kia Motors. More
I don't feel pressured into paying for a bunch of miscellaneous repairs. They're quick as I always get out before their estimated time. miscellaneous repairs. They're quick as I always get out before their estimated time. More
This was our first trip to NC and even when vacation went sour, Coastal Kia assured us all would be taken care of. Needless to say we made it home safely. Thank you and keep up the great work! sour, Coastal Kia assured us all would be taken care of. Needless to say we made it home safely. Thank you and keep up the great work! More
service was great, people very friendly,place very clean i have had no problem any time i have been there like the new building very clean i have had no problem any time i have been there like the new building very clean More
My service advisor was very helpful and took time to answer my questions and saved me some money. The Courtesy car driver-David was delightful. answer my questions and saved me some money. The Courtesy car driver-David was delightful. More
Friendly, knowledgeable, pleasant environment, clean. They listen and acknowledge my concerns. They answer my questions honestly and if they don't know the answer they will find out instead of making so They listen and acknowledge my concerns. They answer my questions honestly and if they don't know the answer they will find out instead of making something up or blowing me off More
This dealer tries hard to give good customer service. Like most dealers, the costs are higher than local providers. Wait time for oil changes is too long Like most dealers, the costs are higher than local providers. Wait time for oil changes is too long More
Howard is always helpful, thorough, and transparent with me in regards to what my car needs and the cost. I drive 2.5 hours to come to coastal kia as opposed to my local kia just because Howard has always t me in regards to what my car needs and the cost. I drive 2.5 hours to come to coastal kia as opposed to my local kia just because Howard has always taken such good care of my car. I’m sad for when I don’t live in NC anymore and can’t come to coastal kia! More