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Coastal Kia - Service Center

Wilmington, NC

4.8
3,390 Reviews

3,390 Reviews of Coastal Kia - Service Center

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March 28, 2021

Over all great place to rest while waiting going service. Very friendly staff. Could you please, add just a little color to the staff? Much better in the new location. More

by ALBONGOSIDBURY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Mar 29, 2021 -

Coastal Kia responded

Thank you for the amazing five star Dealer Rater review. It was thoughtful of you to go online and rate your experience. We sincerely appreciate the high marks for Howard too. We are thrilled you enjoyed your visit to our new location. Thank you for choosing Coastal Kia!

March 26, 2021

Courtesy and professional service. My service advisor Howard has great communication skills and offers facts and suggestions that benefits my driving experience with my KIA Sorento. 100% positive service More

by TDS022852
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Swinson, Howard Ramsey
Mar 29, 2021 -

Coastal Kia responded

T. Smith, thank you so much for the five star review and compliments for Howard Ramsey in our service department. It was thoughtful of you to mention Howard by name. We love the feedback including, "courtesy and professional service... Howard has great communication skills." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help. Thanks again.

March 26, 2021

I have used this dealerships for many years. I am on my 3rd Kia.. The sales and service are always personable and efficient.! I trust them to do right by me. More

by LBURBANKLCSW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Mar 29, 2021 -

Coastal Kia responded

3rd Kia... WOW! Thank you for the five star review and amazing comments. We love and appreciate your loyalty and commitment to our Coastal Kia team. Your trust means the world to us. Thank you for rating Bob Tomlin so highly. You are an important part of our Coastal Kia family and we appreciate you. Thanks again!

March 25, 2021

This dealership has serviced this car since purchased. The dealership has undergone substantial changes, all for the better, during this period. When I purchased the car, this was the worst managed store More

by MIKE1624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Coastal Kia responded

Wow! Thank you for the heartfelt testimonial. We appreciate you noticing the new ownership transformation. We sincerely appreciate your loyalty and compliments for Sam Weisman in our service department. He is a wonderful ambassador for our Coastal Kia team and everyone he comes in contact with sings his praises. We strive to deliver a truly exceptional experience to every client during every visit. As previously mentioned... we sincerely appreciate your business and your loyalty. Thank you for choosing Coastal Kia!

March 24, 2021

Quick services very please with results.I will tell my friends, coastal kia is where you buy a car. I enjoyed my Sportage kia good car. More

by DELORISSIMMONS570@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Mar 24, 2021 -

Coastal Kia responded

Thank you Deloris for the five star review! We appreciate the gracious comments and high marks for John Wigger and the rest of our team. We love to hear you are enjoying your Kia Sportage! We look forward to seeing you during your complimentary visit at 5000 miles. Welcome to the Coastal Kia family!

March 22, 2021

Always so great to work with. Very understanding and will do anything to make sure you walk out satisfied. I deal with both Sam and Howard and they’re both wonderful. More

by RACHIE.WEBSTER95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Mar 22, 2021 -

Coastal Kia responded

Thank you for the five star review and amazing comments for Sam and Howard in our service department. It was very thoughtful of you to mention them by name. We love the feedback including, "very understanding and will do anything to make sure you walk out satisfied." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for being an important part of our Coastal Kia family. Please call us if you need anything. We are here to help.

March 20, 2021

The service was very quick and easy. The service team found something wrong with my air filters. The new place is also very homey and welcoming. More

by BLUENINJA000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Coastal Kia responded

"Service was very quick and easy".... we love it! Thank you for the five star service review. We are thrilled to hear you like our new building and you found it to be "homey and welcoming." Thank you for rating Sam Weisman so highly too. You are appreciated! Please call us if you need anything. We are here to help.

March 20, 2021

Someone met me as soon as I drove up to the service door. I was shown where seating, snacks and bathroom were. I was notified when my car service would be completed. Service was done in a very timely manner. More

by PATRICIAM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Mar 22, 2021 -

Coastal Kia responded

Thank you for the five star review and amazing testimonial! We are thrilled to hear Howard Ramsey and our service team exceeded your expectations. Sharing your experience in detail means the world to us. We look forward to seeing you during your next service visit. Thanks again!

March 19, 2021

Great to work with! Things were taken care of in a timely and respectful manner. The experience was great! I would recommend them to anyone! More

by kbnorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Coastal Kia responded

Wonderful! Thank you for the five star review and gracious comments. We love the feedback including, "great to work with... the experience was great. I would recommend them to anyone!" It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia!

March 19, 2021

Great, helpful people and service. Glad I got a KIA! Jason has been exceptionally helpful with the tech stuff. Very professional and courteous as well More

by RSCHNEIDER_06430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Howard Ramsey
Mar 19, 2021 -

Coastal Kia responded

Congratulations on your recent purchase! We strive to deliver a truly exceptional experience to every client during every visit. Thank you for the five star review and compliments for Jason. We love the feedback including, "very professional and courteous as well." We look forward to seeing you during your complimentary service at 5000 miles. Welcome to the Coastal Kia family!

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