Back

Coastal Kia - Service Center

Wilmington, NC

4.8
3,390 Reviews

3,390 Reviews of Coastal Kia - Service Center

Sort by
February 17, 2021

Coastal Kia staff are very friendly and professional. They come out to meet you at your car and finish your service on time. Then someone calls to check to make sure there is no problems a few days later More

by SULLIVANCANADY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Feb 19, 2021 -

Coastal Kia responded

Thank you for the five star review and gracious comments. We love the feedback including, "Coastal Kia staff are very friendly and professional." Please call Howard or anyone in our service department if you ever need anything. We are here to help. Thanks again!

February 17, 2021

The new dealership building is very nice clean and comfortable the service was excellent and as always Sam Weisman took care of everything I needed More

by PATSPAD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Coastal Kia responded

Fantastic! Thank you for the five star review and compliments for our new building. We love it and are excited to hear you like it too. It was thoughtful of you to mention Sam Weisman by name. He is a wonderful ambassador for our dealership and we are lucky to have him. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

February 17, 2021

My wife and I both Love Coastal Kia. Their service department is always top notch. It is always a pleasant experience when dealing with them. More

by MASCOMPRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Coastal Kia responded

Thank you for the five star service review and compliments for our staff. We pride ourselves on delivering a truly exceptional experience to every client during every visit. We love that you "Love Coastal Kia." Please call Sam Weisman or any of our staff if you need anything. We are here to help. Thanks again!

February 16, 2021

Great service provided to me and daughter was appreciated. They offered a van to take us for an hour and bring us back. We did not use however the new building looks great, keep up the good work. More

by ERDELY689@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Feb 17, 2021 -

Coastal Kia responded

Thank you so much for the five star review and gracious comments. We love our new building and are thrilled to hear you do too! It was thoughtful of you to go online and share your experience. We appreciate it so much. Thank you for the high ratings for Howard Ramsey in our service department. Please call us if you need anything. We are here to help. Thanks again!

February 15, 2021

From getting an appointment to the completed service was great. It was a quick check-in and they called when it was ready. It was a pleasure doing business with them. More

by MARYANN.TURANO@homeinstead.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Coastal Kia responded

Wonderful news! Thank you for the five star review and gracious comments. We are thrilled to hear Bob Tomlin, Sam Weisman and our service team exceeded your expectations. Thank you for choosing Coastal Kia! Please call us if you need anything We are here to help. Thanks again!

February 15, 2021

Very easy to schedule my appointment. Email confirmation received and email reminder. On time service and everyone was considerate of my time to provide on time service and if I needed anything. Great foll More

by LWROBINSON65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Feb 15, 2021 -

Coastal Kia responded

Thank you for the five star service review and amazing testimonial. We love your feedback including, "on time service and everyone was considerate of my time to provide on time service..." We pride ourselves on delivering a truly exceptional experience to every client during every visit. Thank you for trusting our Kia Factory Trained Advisors and Technicians with your automotive needs. Please call us if you need anything. You are appreciated!

February 14, 2021

I've been working with Kia for several years now. I purchase four or five different brand new vehicles from them and I plan to continue in the future. Their service department is super awesome as well! More

by CMINOZZI4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Coastal Kia responded

Wonderful! Thank you for your loyalty and amazing five star review. We are thrilled to hear we earned your trust in both sales and service. It was thoughtful of you to rate so many of our employees with high marks. Thank you for choosing Coastal Kia!

February 12, 2021

As always, everyone courteous, professional, knowledgeable.... Sam is especially attentive and dedicated to customer satisfaction! He always greets me with a smile, and genuinely appreciates my More

by DOERFLERSNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Coastal Kia responded

Thank you for recognizing Sam by name. We sincerely appreciate the five star review and gracious comments. We love the feedback including, "everyone was courteous, professional, knowledgeable..." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for being an important part of our Coastal Kia family!

February 12, 2021

Came in for my first oil change and was 100% satisfied with the experience:) The staff are awesome and the waiting area is very clean and spacious ! I actually will be looking forward to future oil chang More

by J9HARDISON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Feb 13, 2021 -

Coastal Kia responded

Wonderful! Thank you for the five star review and gracious comments. We sincerely appreciate the feedback. Thank you for choosing Coastal Kia!

February 09, 2021

The service is always great. I had nails in my tires and they took care of the problem. Excellent service as always. I always recommend Stevenson Kia More

by BOBTHEBUILDER007.5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Coastal Kia responded

Thank you for the five star review and gracious comments. We pride ourselves on delivering a truly exceptional experience to every client during every visit. We love the feedback including, "the service is always great... excellent service as always." Thank you for choosing Coastal Kia!

...
205
...