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Coastal Kia - Service Center
Wilmington, NC
3,390 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,390 Reviews of Coastal Kia - Service Center
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February 04, 2021
John and Howard are the best. Even if we did not have Kia, we would still take our car to them. And I hear the other Service Reps are great to work with too. Kia, we would still take our car to them. And I hear the other Service Reps are great to work with too. More
by MKELLAS
Verified Customer
February 03, 2021
The staff were nice and helpful. They gave me a detailed list of everything that was wrong with my car, as well as things that need to be looked at first. They asked me before doing anything to my car that list of everything that was wrong with my car, as well as things that need to be looked at first. They asked me before doing anything to my car that would cost extra. More
by Andrea Lynne
Employees Worked With
Howard Ramsey
February 03, 2021
Howard, John and Bob and Sam are the best!!! I really appreciate this team very much! Keep up the great work!! I always feel safe having this team with Cadenza in their hands. appreciate this team very much! Keep up the great work!! I always feel safe having this team with Cadenza in their hands. More
by BIGJOHNB161
Employees Worked With
Howard Ramsey
February 03, 2021
Excellent Service Dept. Staff respectful, no pressure to do repairs you didn't schedule. Advises you of recommended maintenance. I give them a five star rating because they have earned it. do repairs you didn't schedule. Advises you of recommended maintenance. I give them a five star rating because they have earned it. More
by MaryMac
Employees Worked With
February 03, 2021
Bob always takes good care of my Sorento when I bring it in for service. He keeps me abreast of what's going on and always offers a free car wash! in for service. He keeps me abreast of what's going on and always offers a free car wash! More
by faith.lough
February 03, 2021
Jeff in the service dept great! Unfortunately they have not resolved rattle in my sunroof in my 2019 stinger. Disappointing. I won’t purchase another. not resolved rattle in my sunroof in my 2019 stinger. Disappointing. I won’t purchase another. More
by MICAHLAPPIN
Employees Worked With
January 31, 2021
Very nice but prices for cars are too high compared to other kia dealerships..price is biggest factor at this dealership in my opinion..ppl are nice other kia dealerships..price is biggest factor at this dealership in my opinion..ppl are nice More
by DCM
Employees Worked With
Other Employees :
Howard Ramsey
January 29, 2021
Another positive service experience with Coastal Kia. Our service advisor, Howard Ramsey, took care of that from scheduling to explaining the maintenance performed to the pickup of a clean vehicle. service advisor, Howard Ramsey, took care of that from scheduling to explaining the maintenance performed to the pickup of a clean vehicle. More
by KMOYER
Employees Worked With
Howard Ramsey
January 29, 2021
Good service and friendly staff...seem to be very knowledgeable and don't pressure you for anything..they have great customer service and Jason Stone and Howard in service are the best... knowledgeable and don't pressure you for anything..they have great customer service and Jason Stone and Howard in service are the best... More
by MNMFAN06
Employees Worked With
Howard Ramsey
January 29, 2021
It is always a pleasure to visit the service department. From my arrival to the time Sam is out there ready to tend to the needs of my car, always very professional and helpful from start to finish. THANK Y From my arrival to the time Sam is out there ready to tend to the needs of my car, always very professional and helpful from start to finish. THANK YOU!! More
by ALCALLE12
Employees Worked With
