Coastal Kia - Service Center
Wilmington, NC
3,388 Reviews of Coastal Kia - Service Center
Awesome service from Service Dept. as usual. Sam met me outside with a smile and greeted me by name. After leaving my car with Sam I went inside where Howard also greeted me by name and with his usual chi outside with a smile and greeted me by name. After leaving my car with Sam I went inside where Howard also greeted me by name and with his usual chipper demeanor. After getting everything set up for servicing they called the shuttle for me. While waiting I was approached by Jason G, who wanted to show me the new K5. We looked and Jason talked with a no pressure sales approach, which goes a long way. My shuttle arrived and I departed with Kelley, always pleasant and accommodating. He was there to pick me up just as I got ready to call for a return to the dealership. The price was better than expected too, so all in all it was a great visit....... Oh yeah, the vehicle servicing was on point as well. More
Service was good. They did a car wash but when I got car back. The windshield I guess was not dried and water was still on car. I guess a car wash does not include wiping a car down. back. The windshield I guess was not dried and water was still on car. I guess a car wash does not include wiping a car down. More
Professional, very efficient, I received the service needed, a technical analysis was preformed before hand and the required repairs, in this case brakes, completed, I was also apprised of potential pro needed, a technical analysis was preformed before hand and the required repairs, in this case brakes, completed, I was also apprised of potential problems and recommended service, I am very confident in the service provided. More
We had a great experience with Kelvin. It was We had a great experience with Kelvin. It was relaxing, no pressure. I would recommend Coastal Kia and Kelvin to everyone. They also have a We had a great experience with Kelvin. It was relaxing, no pressure. I would recommend Coastal Kia and Kelvin to everyone. They also have a great service dept. More
Always a good experience in their service department. Howard and his team always take good care of our 8 year old Forte. Would recommend them to service any vehicle bought there. Howard and his team always take good care of our 8 year old Forte. Would recommend them to service any vehicle bought there. More
I would like to thank my Kia service representative Bob Tomlin for handling all my warranty and matenance needs. Very professional and quick with updates. Tomlin for handling all my warranty and matenance needs. Very professional and quick with updates. More
Service people were friendly & professional. I asked about checking it all out to see if all was in order & 2 other services were done in a timely matter. Car was washed & waiting out front. about checking it all out to see if all was in order & 2 other services were done in a timely matter. Car was washed & waiting out front. More
Great service. Very happy with everything they did for me. Howard was great. Love my car and love bringing it to coastal kia. Will be coming back me. Howard was great. Love my car and love bringing it to coastal kia. Will be coming back More
Very professional, very friendly great service. Was kept informed about my service. Lounge was very comfortable offering free snacks and water. I would recommend this dealership to my friends and family. informed about my service. Lounge was very comfortable offering free snacks and water. I would recommend this dealership to my friends and family. More
Sam was very nice and quick to get my car done for me. Very friendly in person and on the phone 100%. For me thank you Very friendly in person and on the phone 100%. For me thank you More