Coastal Kia - Service Center
Wilmington, NC
2,867 Reviews of Coastal Kia - Service Center
Check red air bag light Work completed in timely manner. Very professional, friendly and accommodating staff. Staff very good about explaining results of their assessment a Work completed in timely manner. Very professional, friendly and accommodating staff. Staff very good about explaining results of their assessment and the recommendations they made. More
replace fluids Everyone in service and transport were extremely friendly. They told me what they were going to do and then told me an appox. time. The van driver to Everyone in service and transport were extremely friendly. They told me what they were going to do and then told me an appox. time. The van driver took me over to Mayfair and left me off where I asked. I then called him to pick me up after service had told my car was ready More
Dead battery Sam was professional and caring as always. Calling to check on the service afterwards!! He told me exactly what to do when I called to ask what to do. Sam was professional and caring as always. Calling to check on the service afterwards!! He told me exactly what to do when I called to ask what to do. More
Satisfaction! This is my fifth Kia Sorento, so what does that tell you. Sam has helped me with the last three or four since Brooke left (who was also excellent to d This is my fifth Kia Sorento, so what does that tell you. Sam has helped me with the last three or four since Brooke left (who was also excellent to deal with). He is dependable, courteous, professional and handsome. Come to think of it I have never had a less than professional employee help me at Kia. Keep up the good work. You are blessed Pat Koballa to have such a staff. More
Great experience The staff is friendly, knowledgeable and keeps you informed every step of the way. I am never kept waiting. Waiting room is clean and comfortable. The staff is friendly, knowledgeable and keeps you informed every step of the way. I am never kept waiting. Waiting room is clean and comfortable. More
Great! Quick, easy and painless! Got my car in with no notice to address a recall issue. Done within a few hours. Couldn't have asked for better service. Quick, easy and painless! Got my car in with no notice to address a recall issue. Done within a few hours. Couldn't have asked for better service. More
Awesome service. Trunk latch on our 2017 Kia Optima broke and trunk wouldn't latch. Called the service department and was told to bring it right in. Was in and out in Trunk latch on our 2017 Kia Optima broke and trunk wouldn't latch. Called the service department and was told to bring it right in. Was in and out in less than one hour. Everyone in the service department was excellent to deal with. I even received a follow-up phone call a few days later to see if everything was okay. I couldn't be happier. Would highly recommend them. More
New Kia Oil Change Th staff was very friendly and helpful but having an appointment and it taking over and hour for an oil change is a little long for the labor required Th staff was very friendly and helpful but having an appointment and it taking over and hour for an oil change is a little long for the labor required/. More
SERVICE The staff are very friendly and helpful. The work is neat and prompt . The only drawback is the cost of some of the preventive maintenance is pricey The staff are very friendly and helpful. The work is neat and prompt . The only drawback is the cost of some of the preventive maintenance is pricey that is suggested by the manufacturer. Thanks Howard More
Prompt, dedicated service. Very professional. I was pleased , respected and not pushed into anything. I was given an explanation of what was to be done and afterwards was given materials for my r I was pleased , respected and not pushed into anything. I was given an explanation of what was to be done and afterwards was given materials for my records. Was led to my car and thanked for coming in. More