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Coastal Kia - Service Center

Wilmington, NC

4.8
3,414 Reviews

3,414 Reviews of Coastal Kia - Service Center

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October 15, 2020

timely service. Sam very professional. Great experience. Customer Service area is safe and clean. I would recommend Coastal Kia to friends. They are the best. More

by RONNIEVASQNEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Coastal Kia responded

Thank you for the great service review, awesome feedback and kudos for Sam. We are thrilled to hear you had a great service experience. Please call us if you need anything. We are here to help. Thanks again!

October 15, 2020

Fast service and a free wash! Thank you for your continued service and support! I bought my Kia in 2019 and will be back when I am ready to get a new car! More

by amyannetteporter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Coastal Kia responded

Wonderful! Thank you for your continued loyalty. We are thrilled to hear you had a great experience and were able to enjoy our complimentary car wash. Great to hear you are enjoying your 2019 Kia. Please call us if you need anything. We are here to help. Thanks again.

October 14, 2020

I only take my vehicle to Coastal Kia for service. They are excellent to work with. I have purchased two vehicles from Coastal Kia so far and I'm sure my next vehicle will come from there as well. More

by CRYSTALD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Coastal Kia responded

Thank you so much for your loyalty! We sincerely appreciate the five star review and gracious comments. It is wonderful to hear we have earned your trust and you find our team to be, "excellent to work with." Thanks again for the thoughtful review. Please call us if you need anything. We are here to help.

October 14, 2020

I will ONLY take my Kia Soul to Coastal Kia. The service is spectacular and the attention to detail is amazing. Sam is the best! More

by KENT13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Coastal Kia responded

Fantastic! Thank you for the five star review, amazing feedback and compliments for Sam Weisman. We think "Sam is the best!" too. Your gracious review has been shared with Sam and our entire team. Thank you for your loyalty and high praise. Please call us if you need anything. We are here to help. Thanks again.

October 13, 2020

The service was great and everything that they done was in a timely manner, I would recommend this service to anyone thats have to have their car service More

by coreytweety
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Coastal Kia responded

Wonderful! Thank you for the five star review and awesome comments. We love the feedback including, "the service was great and everything was done in a timely manner." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

October 12, 2020

thanks for squeezing me in, due to an out of town trip. efficient, helpful, friendly. tire is great. chairs outside were nice, particularly due to COVID More

by raleigh2244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts representative was also great, Howard Ramsey
Oct 13, 2020 -

Coastal Kia responded

Thank you for the amazing five star service review! It was thoughtful of you to go online and share your thoughts. We are thrilled you were able to enjoy our "Fall Themed" outdoor waiting area including rocking chairs and southeastern NC sunshine. We sincerely appreciate your business. We look forward to seeing you during your next visit. Thanks again!

October 11, 2020

Awesome customer service fast and courteous. Id recommend anyone to purchase a Kia based on the service I received. I had a total engine replacement for free of charge.. More

by Adevalady65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Coastal Kia responded

Wonderful! Thank you for the five star review for our service team at Coastal Kia! We are thrilled to hear our team was able to exceed your expectations and you found them to be, "fast and courteous." We sincerely appreciate your trust. Please call us if you need anything. We are here to help. Thanks again!

October 10, 2020

The gentleman who helped me was very polite and informative. I asked him several questions about my car and he answered them very patiently and what he couldn't answer right away he looked into so More

by ALIFLAHERTY78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Oct 12, 2020 -

Coastal Kia responded

Fantastic! Thank you for the five star service review. We love hearing you found our service team to be, "very polite and informative." Our goal is to provide a truly exceptional experience to every client during every visit. Thank you for recognizing our efforts. We sincerely appreciate the five star rating for Howard Ramsey. It was thoughtful of you to go online and share your thoughts. Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help!

October 10, 2020

Bob Tomlin is the reason I get my car serviced at Kia. He is always honest , helpful & knowledgable . I will continue to be a customer thee as long as Bob is there! He is an excellent employee ! More

by apontonero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Coastal Kia responded

We could not agree more. Bob is "honest, helpful and knowledgeable... and an excellent employee." We appreciate your loyalty to Bob and our dealership. Your amazing testimonial has been shared with Bob and our entire team. Thank you for being such an important part of our Coastal Kia family. Please call us if you need anything. We are here to help.

October 09, 2020

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by ABSEDP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Coastal Kia responded

Thank you for the five star review! It was thoughtful of you to go online and rate your recent experience. Please call us if you need anything. We are here to help.

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