Coastal Kia - Service Center

Service department is always professional and helpful never a problem getting an appointment for service. Its nice to get in and out.. Waiting area and showroom is always clean never a problem getting an appointment for service. Its nice to get in and out.. Waiting area and showroom is always clean More

Always friendly and helpful. Easy to get in contact with about services. They offer a nice seating area indoor and outdoor while you wait. If you decide jot to they have a courtesy vehicle to take care if y about services. They offer a nice seating area indoor and outdoor while you wait. If you decide jot to they have a courtesy vehicle to take care if you. More

Once again, Great Experience! You guys did an awesome job. Everything was taken care of and in a timely manner. Nothing was done unless consulted, and cost was considered for every You guys did an awesome job. Everything was taken care of and in a timely manner. Nothing was done unless consulted, and cost was considered for everything. If it wasn't necessary right now, a good timeframe was determined. I was taken care of, right away. Friendly staff, and everyone was eager to assist. I will always recommend this dealership. More

Every time I go into the dealership, everyone is friendly and eager to assist in anyway. I would recommend Coastal Kia to anyone looking for service after the sale. and eager to assist in anyway. I would recommend Coastal Kia to anyone looking for service after the sale. More

Coastal KIA rules! Howard and Sam handled my service requests to a T! All items were taken care of and in a timely manner. I was very pleased with this! Howard and Sam handled my service requests to a T! All items were taken care of and in a timely manner. I was very pleased with this! More

The Service Department Staff are friendly and knowledgeable! The Service Staff are allows willing to assist and offer the best recommendations for vehicle preventive maintenance! knowledgeable! The Service Staff are allows willing to assist and offer the best recommendations for vehicle preventive maintenance! More

I have been coming to Costal Kia for almost 3 years for maintenance on my vehicle. The service department is always smiling and there to offer a helping hand. They complete the work in a timely manner, my maintenance on my vehicle. The service department is always smiling and there to offer a helping hand. They complete the work in a timely manner, my vehicle is never dirty inside with grease when it’s returned to me. I love the ease of working with this group of individuals. More

Even through COVID, John at Coastal Kia was able to ensure I handled my car needs! With all the uncertainty, he was able to make me feel comfortable with my choice to buy a Kia and experience great cus ensure I handled my car needs! With all the uncertainty, he was able to make me feel comfortable with my choice to buy a Kia and experience great customer service! Thank you for being a true professional! More

Everyone there is professional and helpful. Have always had a great experience with the sales and service departments. They always have my Optima ready when they say,or before. had a great experience with the sales and service departments. They always have my Optima ready when they say,or before. More

10,000 mile check up All of our concerns about being in a waiting area for an hour or more were immediately laid to rest upon arrival. We were greeted by Sam, our service All of our concerns about being in a waiting area for an hour or more were immediately laid to rest upon arrival. We were greeted by Sam, our service advisor, outside of the dealership and he answered any ?? we had. The waiting area was spaced appropriately for the corona virus safety first philosophy. The entire store was clean and sanitized, including the restrooms. It was business as usual with friendly, prompt service that also included a visit from Mr. Pat Caballa, always a pleasure to chat with. I am always impressed with the whole experience from purchase through service visits. In fact I would wager that there is not a better place to do automobile business anywhere in southeastern Carolinas. Thanks. More