Coastal Kia - Service Center
Wilmington, NC
3,413 Reviews of Coastal Kia - Service Center
Sam Weisman was great. He was very friendly and efficient. I really appreciate how he kept me well informed of the process and helped make decisions. Great customer service! efficient. I really appreciate how he kept me well informed of the process and helped make decisions. Great customer service! More
Even though I didn't buy my car from Kia, I knew that I would be taking my car to them for service. The entire process, from making an appointment online to picking my car up had always been very smooth would be taking my car to them for service. The entire process, from making an appointment online to picking my car up had always been very smooth. I've worked with Bob Tomlin and Dam Weisman and both gentlemen were friendly and honest. I have never felt pressured to have extra work done and have always been given options when an issue did arise. I would recommend Kia to anyone who wants to feel confident in the work that is being done to their vehicle More
All the service was completely an in a timely manner the service area was very safe and clean my car return to me very clean so I was well pleased thanks for a job well done service area was very safe and clean my car return to me very clean so I was well pleased thanks for a job well done More
Great on initial service but difficult to get follow up service completed. Had to order a part but service not completed and it’s been several weeks service completed. Had to order a part but service not completed and it’s been several weeks More
Exceptional service! All of the employees I dealt with were pleasant and very helpful! My service was fast and painless. I will definitely be recommending Coastal Kia to a All of the employees I dealt with were pleasant and very helpful! My service was fast and painless. I will definitely be recommending Coastal Kia to all of my friends! More
Great customer service!!! Highly recommend the service center!!! Always there to help with all my service needs and always follows up to make sure everything went well. center!!! Always there to help with all my service needs and always follows up to make sure everything went well. More
Everyone was very professional and friendly. My problem was resolved in a timely manner. I had to have headlamps replaced and suggestions were made for other issues before they presented a problem. I di was resolved in a timely manner. I had to have headlamps replaced and suggestions were made for other issues before they presented a problem. I did not feel pressured to adhere to suggestions although I had these things taken care of. I love Coastal Kia More
Sam Weisman in the Service Dept was very friendly, polite, & helpful. He kept me up to date on the work done to my SUV. Excellent Services polite, & helpful. He kept me up to date on the work done to my SUV. Excellent Services More
Very Happy I have never in the 6 years of dealing with this dealership had any problems. Sam and Bob are very courteous and go out of their way to help. I have never in the 6 years of dealing with this dealership had any problems. Sam and Bob are very courteous and go out of their way to help. More
Had a 60 thousand miles checkup on my Kia there recently. Concierge service was awesome. The people I worked with were knowledgeable, friendly, and accommodating. And the price was comparable with a local me Concierge service was awesome. The people I worked with were knowledgeable, friendly, and accommodating. And the price was comparable with a local mechanic. We've another Kia, so we will bring it to Coastal Kia when the time comes. More