Coastal Kia - Service Center

TypiKIAly awesome visit Although it's difficult to rack up the miles these days my car still hit a milestone, the 60,000 mile service. Bob talked me through what was needed a Although it's difficult to rack up the miles these days my car still hit a milestone, the 60,000 mile service. Bob talked me through what was needed and discussed the process with me as well as going over a few other things. They're always helpful in keeping me informed of the services required for my warranty and keeping me on track but they don't pester or try to put in a bunch of unneeded servicing. My other friend Bob was there as well, willing as always to run me to Ollies while I waited. It was good catching up since I hadn't seen him in a while. The service and family atmosphere at Coastal Kia can't be beat. In the 3 years I've been dealing with them I've come to consider many there as friends...... Which helps soften the blow when paying for car services, lol. That being said, I still came out cheaper than what we had anticipated. Pandemic not withstanding it was good to see "the family". Didn't mean to leave out Howard, the voice on my shoulder reminding me it's time, 😁. More

Consistent Cordial and Efficient Service I am always pleased with the service at Coastal Kia. This trip was a routine oil change and wheel balancing. They are always on top of what should be I am always pleased with the service at Coastal Kia. This trip was a routine oil change and wheel balancing. They are always on top of what should be done immediately as well as what should be anticipated in the foreseeable future. More

Bob was very helpful. I appreciated his customer service. Bob was very helpful. I appreciated his customer service. Bob was very helpful. I appreciated his customer service. Bob was very helpful. I appreciated his customer service. Bob was very helpful. I appreciated his customer service. More

Service Review Service appointments are easy to make on line. On site Service has always been efficient and friendly. The review of required work is explained and Service appointments are easy to make on line. On site Service has always been efficient and friendly. The review of required work is explained and the work is done in a timely manner. I have recently relocated to the Wilmington area from Pittsburgh Pa. and I am happy to have found the quality service from Coastal Kia. More

Great customer service! Very impressed when the service at Coastal Kia. Cost was a concern for me, and Bob took the time to call me to discuss the work beginning done. He al Very impressed when the service at Coastal Kia. Cost was a concern for me, and Bob took the time to call me to discuss the work beginning done. He also gave me a coupon and followed up afterwards to make sure everything was running well on my car. More

Exceptional service. Mr. Ramsey held an unmatched level of professionalism and catered to all my service needs. Thankful for his commitment to ensuring that Coastal Kias values are upheld. of professionalism and catered to all my service needs. Thankful for his commitment to ensuring that Coastal Kias values are upheld. More

service great place very knowledgeable service people. Great shuttle service. timely for service with always a smiling face. clean area to wait in with w great place very knowledgeable service people. Great shuttle service. timely for service with always a smiling face. clean area to wait in with water and snacks. Very nice during Covid. More

Repair of door for gas input. Thank you for your timely procurement of the part we needed and a speedy repair. Thank you for your superior attention to our issue. Robert Koehler Thank you for your timely procurement of the part we needed and a speedy repair. Thank you for your superior attention to our issue. Robert Koehler More

Excellent communication & quality service! From the moment I purchased my Kia in Jan., 2017, I've had positive experiences with Coastal Kia. Our salesman was patient, honest and easy to work wi From the moment I purchased my Kia in Jan., 2017, I've had positive experiences with Coastal Kia. Our salesman was patient, honest and easy to work with. The service dept. listened, accurately assessed my concerns, answered questions I had and efficiently serviced my vehicle. Bob kept me updated on the progress of the work and emailed me quotes prior to doing any work. I like that I can see in writing and select the repairs online that I agree to. My car received a courtesy wash after servicing making her look & drive great! Because Coastal Kia is an hour away for me, I've always had my car serviced locally. But, not anymore. After comparing quotes for work from new brakes, synthetic oil change, etc. I found Coastal Kia is more competitive in pricing and the service is excellent. I'll be making that drive in the future! More

Coastal Kia-Great Service Department Before receiving a recall notice from Kia about a possible gas line leak that could cause a fire, Sam called set the appt., provided a courtesy ride h Before receiving a recall notice from Kia about a possible gas line leak that could cause a fire, Sam called set the appt., provided a courtesy ride home. Bob the courtesy van was nice and knowledgeable Kia vehicles, he was a pleasure riding with. In addition the service department found an oil leak around the oil filter housing. Thanks to the Lifetime wrap policy I purchased when I purchased the Sedona in 2012 the cost will be a small deductible, I'm going to drive this van until the wheels fall off. When we purchase another vehicle I'm 99% sure it will be a Kia, they get great reviews from Consumer Reports, So save money buy a Kia , the next time you purchase a new or used vehicle. More