Coastal Kia - Service Center
Wilmington, NC
3,413 Reviews of Coastal Kia - Service Center
Excellent courteous service. The waiting area was clean and comfortable to wait while our vehicle was being serviced. The staff was friendly, efficient, and courteous. Costal Ki The waiting area was clean and comfortable to wait while our vehicle was being serviced. The staff was friendly, efficient, and courteous. Costal Kia goes all out in making us feel safe during the Covid-19 situation. Thank you Coastal Kia. More
Amazing service as always! Everyone at the front desk was super helpful. The shuttle driver is also the sweetest! Sam and Howard always get things done! super helpful. The shuttle driver is also the sweetest! Sam and Howard always get things done! More
I was greeted at the service door by Sam - with a welcoming smile. Didn't even have to park my car. He explained the service recall and the estimated time. All employees had masks on and the wai welcoming smile. Didn't even have to park my car. He explained the service recall and the estimated time. All employees had masks on and the waiting room had separated seating. Actually enjoyed the snacks - hadn't had lunch. Offered a free car wash too The service was faster than estimated. All good and professional and pleasant. Kathy Barbour More
Sam was pleasent, very helpful and informative. Service done within time frame specified. There were snacks and beverages available. Setting up appointment online was convenient done within time frame specified. There were snacks and beverages available. Setting up appointment online was convenient More
Great Service Staff is very professional and helpful with all my vehicle service needs. Sam took care of me this service visit and was great. Bob and John are alway Staff is very professional and helpful with all my vehicle service needs. Sam took care of me this service visit and was great. Bob and John are always great as well. More
Sam was very courteous and prompt. Made my visit an absolute pleasure. He was very nice and provided excellent customer service. Thanks Sam for making it a great experience! absolute pleasure. He was very nice and provided excellent customer service. Thanks Sam for making it a great experience! More
The gang at Coastal Kia service department are the very BEST. I take my Nissan van to be serviced by them. Can’t say enough good things about how they treat their customers and honestly isn’t that what kee BEST. I take my Nissan van to be serviced by them. Can’t say enough good things about how they treat their customers and honestly isn’t that what keeps you coming back? More
Fabulous Sam W was so nice and polite. He listened to my concerns and took action. I am so pleased with the whole service dept at Coastal Kia. Sam W was so nice and polite. He listened to my concerns and took action. I am so pleased with the whole service dept at Coastal Kia. More
Great sales staff. Great service team. Have had nothing but great experience all around with Coastal Kia. Everything was done just as John explained and in the time he noted in our conversation John kept m but great experience all around with Coastal Kia. Everything was done just as John explained and in the time he noted in our conversation John kept me updated thru the process till the job was complete. Thank you John for your help!! More
great job and fast work the people are great and the place is always clean .since covid-19 hit they go all out to make you feel safe . i could not ask for anything better .gr the people are great and the place is always clean .since covid-19 hit they go all out to make you feel safe . i could not ask for anything better .great job guys . More