Back

Coastal Kia - Service Center

Wilmington, NC

4.8
3,383 Reviews

3,383 Reviews of Coastal Kia - Service Center

Sort by
June 06, 2020

Great service center Coastal Kia service center is a friendly, courteous and very knowledgeable group to deal with. I love my Kia and have peace of mind knowing this servi More

by BETSYB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Coastal Kia responded

Spectacular! Thank you for the five star service review and kudos for Sam Weisman in our service department. Your amazing review has been shared with Sam and entire service management team. We love the comment, "I love my Kia and have peace of mind knowing this service center and Sam always make sure that my Kia is in great running order." There are dozens of local service centers to choose from; thank you for choosing our small locally owned business. Our entire Coastal Kia team sincerely appreciates your trust and loyalty to Sam and our team. Please call us if you need anything. We are here to help.

June 05, 2020

NEW TO THE AREA I was made to feel right at home and in good hands during my visit during the Covid crisis. I was having warranty work done and Bob was very helpful w More

by SUSAN25624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Coastal Kia responded

Ms. Carr, thank you for the five star service review and kudos for Bob Tomlin in our service department. It was thoughtful of you to go online and rate your recent service experience at Coastal Kia. Your gracious comments have been shared with Bob and our entire service team. We appreciate the review and you including comments such as, "very professional employees as well as a most comfortable waiting area." We are thrilled that Bob was able to exceed your expectations. Let us know when you are ready to schedule your next appointment for tires. Please call us if you need anything. We are here to help.

June 04, 2020

My first time in for service on my new Sportage. I found Coastal Kia exactly what they say in their commercials. Professional and very friendly at the same time. Sam the Service Writer made sure the exper More

by TOMBERGERON1953
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

Coastal Kia responded

Simply wonderful! Thank you for the gracious five star review and kudos for our service team. It was extremely thoughtful of you to mention Sam Weisman by name. Sam does an amazing job and we are lucky to have him. Your awesome feedback has been shared with Sam and our entire service team. We love the comments, "I found Coastal Kia exactly what the say in their commercials. Professional and very friendly at the same time." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia and servicing your Sportage with a local small business. Please call us if you need anything. We are here to help. Thanks again!

June 03, 2020

Had issue with a part service instaled in march.called ops manager she took care of the issue thanks so much.coastal kias top notch More

by MROVERMAN630
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Jun 04, 2020 -

Coastal Kia responded

Thank you! We apologize you had an issue and were happy to quickly address your concern. It is always nice to hear your concern was addressed quickly and we exceeded your expectations. Thank you for the review and great feedback. Please call us if you need anything. We are here to help!

June 03, 2020

Visit was great- addressed my concern with my door handle and it was quick. Howard was pleasant to work with as well. Thank you very much. More

by JMCA2008
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Jun 04, 2020 -

Coastal Kia responded

Isn't Howard just amazing? Thank you for the five star service review. It was thoughtful of you to go online and mention Howard by name. Your five star review and gracious comments have been shared with Howard and our entire service team. We realize there are dozens of local service centers to choose from. Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help.

June 02, 2020

KIA is an awesome place to get a car and the guys who work in service they do a good job don’t take all day to get the job done More

by WILLIEVAUGHT
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Jun 03, 2020 -

Coastal Kia responded

Fantastic Review! Thank you! We sincerely appreciate the kudos for both our sales and service departments at Coastal Kia! It was thoughtful of you to go online and rate your experience. Thank you for being an important part of our Coastal Kia family! We sincerely appreciate your business and want to thank you for shopping and servicing with a local small business. Please call us if you need anything. We are here to help.

June 02, 2020

Great customer service always! Service is always delivered as expected. Everyone is nice and helpful. Work performed on my car is always to my satisfaction! More

by Satisfied customer
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
Jun 02, 2020 -

Coastal Kia responded

Fantastic! Thank you for the five star review for our service team at Coastal Kia! We love the comments, "service is always delivered as expected... everyone is nice and helpful." Our goal is to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia as your dealership. Please call our service department if you need anything. We are here to help.

May 29, 2020

Howard was so nice courteous and helpful during my service visit. He kept checking on me and updating me. Very personable man and is an asset to KIA More

by SUZIEQUE2525
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Jun 01, 2020 -

Coastal Kia responded

Howard is amazing and it was very thoughtful of you to recognize him by name. Thank you for the five star service review. We could not agree more. Howard Ramsey is an asset to Coastal Kia and we are thankful for him everyday. Your gracious comments have been shared with Howard and our entire staff. Please call us if you need anything. We are here to help.

May 29, 2020

Premier service auto was taken upon arrival service was completed in 45 minutes the auto was cleaned inside and out and I was on my way. they have an outside waiting More

by CHARLESBURNETT9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
May 29, 2020 -

Coastal Kia responded

Thank you for the five star service review and for recognizing our efforts to provide a comfortable safe environment for our clients and our staff. We are thrilled to hear you were able to enjoy our Customer Service Inside/Outside Experience as well as our Courtesy Car Wash Service. We strive to exceed your expectations during every visit. Thank you for servicing with a local small business. We are here if you need anything. Thanks again from our entire staff at Coastal Kia!

May 28, 2020

All of the staff was great to work with. Howard was excellent to work with and took wonderful care of my vehicle and me. The service was completed very well and in a timely manner. I would definitely More

by JCG
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
May 29, 2020 -

Coastal Kia responded

Thank you for the five star service review and kudos for Howard Ramsey. Howard is amazing, his clients love him and we are lucky to have him on our team. We appreciate the gracious comments and high recommendations. Thank you for choosing Coastal Kia!

...
238
...