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Coastal Kia - Service Center

Wilmington, NC

4.8
3,383 Reviews

3,383 Reviews of Coastal Kia - Service Center

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May 18, 2020

Coastal Kia is best Car lot l ever visit so happy to be apart of the Coastal Kia Family look forward doing business again in December More

by TEISHA178
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020 -

Coastal Kia responded

Fantastic! We love the comment, "Coastal Kia is the best car lot I ever visited, so happy to be apart of the Coastal Kia Family." Thank you so much for the amazing five star review and gracious comments. We are here if you need us! You ARE an important part of our Coastal Kia Family and we APPRECIATE YOU! Thanks again!

May 14, 2020

Granddaughter’s Car Since I do not live in Wilmington I always call Coastal Kia to set up appointment with them for my Granddaughter’s car. They are so nice each time I c More

by GRANNYK5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Coastal Kia responded

Thank you for the five star review and wonderful testimonial regarding your experiences with our team. We sincerely appreciate your five star review. We love the comment, "Coastal Service Department is very friendly, professional and efficient and as a customer I appreciate how they all are so friendly and handle our car maintenance in a timely manner." Thank you for that! We are here if you or your granddaughter need anything. Thanks again!

May 12, 2020

Love my Kia. I'm always treated with courtesy at this dealership. The waiting area is comfortable, with a TV and multiple seatting arrangements. Water and snacks are also available. More

by Kia2013
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Coastal Kia responded

Thank you so much for the five star service review. It was thoughtful of you to go online and share this wonderful testimonial regarding your recent service experience. We pride ourselves on providing a safe indoor/outdoor Covid compliant waiting area for our guests. Thank you for choosing Coastal Kia! We look forward to seeing you again during your next visit.

May 12, 2020

Always treated well when I come here! Friendly service and fine accommodations. Work is always done in a timely manner. I usually elect to stay at the dealership while my car is being serviced but they of More

by ALAN.CROOM86
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Ramsey
May 12, 2020 -

Coastal Kia responded

Thank you so much for the five star review for our service team at Coastal Kia! It was thoughtful of you to go online and share your experience with such gracious comments. Thank you for recognizing Howard Ramsey and Sam Weisman with five stars too. We realize there are dozens of local service centers to choose from. We sincerely appreciate you choosing Coastal Kia as your automotive dealer. Please call us if you need anything. We are here to help!

May 10, 2020

General tune-up, check-up and annual inspection Arranged my appointment on-line; received confirmation message; Mr. Wigger was ready to take my car upon arrival and followed up on some items that I More

by Heidi982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Coastal Kia responded

Simply wonderful! Thank you so much for the Five Star Coastal Kia Service Review and amazing testimonial. It was extremely thoughtful of you to recognize John Wigger's efforts to exceed your expectations. Sharing your story means the world to us and we can't thank you enough. We want to also thank you for your loyalty to both our sales and service departments. We are a Covid compliant facility and take the safety of our guests and our employees very seriously. Your gracious review has been shared with John Wigger and our entire service staff. Thank you for choosing Coastal Kia!

May 05, 2020

Awesome bunch! The service dept here is awesome! Great bunch, got my truck to me even sooner than was quoted. And sprayed it with sanitizer! Thanks guys! More

by LIC1773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2020 -

Coastal Kia responded

You are very welcome! Thank YOU for the wonderful service review and gracious comments. We think we have a "great bunch" too. Please call us if you need anything. We are here to help and keep you safe! We appreciate you! From your Coastal Kia Family

May 05, 2020

Excellent quick service and great pricing on tires. Howard was responsive to my concern and able to get me a fast appointment and pick up and delivery. More

by JILLBROWER
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
May 05, 2020 -

Coastal Kia responded

Wonderful review! Thank you so much! It was extremely thoughtful of you to mention Howard Ramsey in this Coastal Kia five star review. Your gracious comments have been shared with Howard and our entire service team. We sincerely appreciate your business and hope to see you again soon.

May 04, 2020

Best service department around! During this pandemic, took every precaution for a safe service experience... wore masks, sanitized my car and took care of all paperwork outdoors away from others! More

by LTOWNSEND33647
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Coastal Kia responded

Fantastic! Thank you for recognizing our safety efforts and for the the amazing five star review. We absolutely love the comment, "best service department around!" It was thoughtful of you to go online and share such wonderful kudos for our service team. Your amazing five star review has been shared with our entire service team. Please call us if you need anything. We are here to help. Thank you for choosing Coastal Kia!

May 01, 2020

Super Service Howard in the service department is grear. Everything taken care of. Goes over and above . Car was sanitized, things checked for wear . Just made expe More

by FRANKFRANCOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
May 04, 2020 -

Coastal Kia responded

We could not agree more.... Howard Ramsey in service is great and we are lucky to have him. Your wonderful review has been shared with Howard and our service team. Thank you so much for the five star service review and gracious comments. We are thrilled to hear you appreciated our safety protocol and found the experience to be "easy as always." Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help. Thanks again!

May 01, 2020

Timely, efficient, courteous, and professional services that I can always count on. Always feel like a valued customer. Will continue to bring my vehicle in for services. More

by TJ
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Coastal Kia responded

Wonderful! Thank you for the review and gracious comments. It was thoughtful of you to go online and share your recent experience. We love to hear you, "always feel like a valued customer." You are an important part of our Coastal Kia Family and you are appreciated. Thank you for choosing Coastal Kia!

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