Coastal Kia - Service Center
Wilmington, NC
3,408 Reviews of Coastal Kia - Service Center
Awesome service. Trunk latch on our 2017 Kia Optima broke and trunk wouldn't latch. Called the service department and was told to bring it right in. Was in and out in Trunk latch on our 2017 Kia Optima broke and trunk wouldn't latch. Called the service department and was told to bring it right in. Was in and out in less than one hour. Everyone in the service department was excellent to deal with. I even received a follow-up phone call a few days later to see if everything was okay. I couldn't be happier. Would highly recommend them. More
Excellent dealership. This dealership is friendly, courteous, accommodating and efficient. They offer transportation to anywhere. Their waiting room is bright and cheery This dealership is friendly, courteous, accommodating and efficient. They offer transportation to anywhere. Their waiting room is bright and cheery with water, coffee and snacks. More
OIL AND FILTER CHANGE COASTAL SERVICE DID A NICE JOB WITH OIL CHANGE. WAITING ROOM WAS VERY COMFORTABLE. CAR WAS WASHED AND READY WHEN EXPECTED. SERVICE PERSONNEL WERE VER COASTAL SERVICE DID A NICE JOB WITH OIL CHANGE. WAITING ROOM WAS VERY COMFORTABLE. CAR WAS WASHED AND READY WHEN EXPECTED. SERVICE PERSONNEL WERE VERY POLITE. More
Service 10/22 Service was amazing (oil change). Staff were great service performed timely manner. Car wash was a bonus. Service dept. strives for continuous improve Service was amazing (oil change). Staff were great service performed timely manner. Car wash was a bonus. Service dept. strives for continuous improvement and it is evident they are succeeding. More
Good service , good people. KIA efficiently serviced my vehicle and returned it freshly washed. The dealer grounds and adjacent properties are completely packed wi , good people. KIA efficiently serviced my vehicle and returned it freshly washed. The dealer grounds and adjacent properties are completely packed with cars, including up and down both sides of the border streets. Expansion or an alternate site should be looked into. More
Same day service. I called earlier in the day for an appointment later in the day. Robert was so accommodating and friendly. I arrived on time and waited while my car I called earlier in the day for an appointment later in the day. Robert was so accommodating and friendly. I arrived on time and waited while my car was serviced. This being my first service for my 2020 Sportage and was completely satisfied. They even washed it. More
Recall work My engine seized due to recalled bearings. What I thought was going to be a long process took less than a week. Very impressed with the work done and My engine seized due to recalled bearings. What I thought was going to be a long process took less than a week. Very impressed with the work done and the quality of the service staff. More
Very good and nice people there Well I took my Niro for an oil change and alainment it was done with time to spare Sam was great and Phil was too Well I took my Niro for an oil change and alainment it was done with time to spare Sam was great and Phil was too More
Customer review in Service Center. Very polite greeting from Sam at Service Center. He kept me well updated regarding progress and projected time of completion. I didn’t even have an ap Very polite greeting from Sam at Service Center. He kept me well updated regarding progress and projected time of completion. I didn’t even have an appointment and he worked me right in! My car was washed and that meant everything to me. Thanks Sam! 😊 More
Awesome Coastal Loa was not only very nice, but they were very quick as well. I have had some pretty bad experiences with dealerships, bur Coastal Kia took ca Coastal Loa was not only very nice, but they were very quick as well. I have had some pretty bad experiences with dealerships, bur Coastal Kia took care of me. All of the employees that I spoke with were very nice and sincere. They also had my car returned to me in a very timely manner. I would definitely recommend this dealership. Thank you Coastal Kia! More