Back

Coastal Kia - Service Center

Wilmington, NC

4.8
2,852 Reviews

2,852 Reviews of Coastal Kia - Service Center

Sort by
December 25, 2018

Excellent service The service was excellent and the staff was informative and extremely knowledgeable. The waiting area was very clean and well maintained. I really app More

by HARRISONJANET16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department Manager
Dec 26, 2018 -

Coastal Kia responded

Thank you for the awesome five star service review! Your kind description of our service staff as "informative and extremely knowledgeable" is greatly appreciated. We realize there are dozens of local service centers to choose from. We are honored that you chose our team at Coastal Kia for your service needs. Please call us if you need anything. We are here to help, Thank you from your Coastal Kia family!

December 21, 2018

Very pleased Every one was great, everything was right on time and Bob was as always very nice, several of the other reps. Were most kind in making sure I was tak More

by HRYNJIEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Coastal Kia responded

Thank you for the wonderful five star review! We appreciate the wonderful service visit kudos for Bob Tomlin and our team. We realize there are dozens of local service departments to choose from for your service needs.... we are honored that you chose our Coastal Kia team. Thank you from your Coastal Kia Family!

December 21, 2018

Coastal Kia SErvice Dept Bob and Sam are personable but professional. They go over what the service will cover and the estimated price, keep you updated on the progress of the More

by AARON.WESCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Dept: Bob, Sam
Dec 21, 2018 -

Coastal Kia responded

We sincerely appreciate the wonderful five star review! It is awesome to hear that our team was able to make you feel comfortable during your service visit. We want to thank you for choosing Coastal Kia. Our goal is to treat our clients the way we wish to be treated. Thank you for shopping and servicing local. Thank you from your Coastal Kia Family

December 21, 2018

Excellent service everytime! Your service team is always very helpful and quick to get our work completed in a timely manner. Stephen Bedenbaugh is very helpful when it comes to a More

by BILLIE.HENDERSON161616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Bedenbaugh
Dec 21, 2018 -

Coastal Kia responded

We sincerely appreciate the awesome five star service review! Our entire team agrees with your comment that Stephen Bedenbaugh is helpful and very knowledgeable. Thank you for choosing Coastal Kia!

December 20, 2018

Friendly and no pressure Work was done in a professional manner. I was kept informed of progress as I was waiting, also was explained all details and shown pictures of any iss More

by DENNISMCGAHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam and the other adviser at the service desk.
Dec 26, 2018 -

Coastal Kia responded

Thank you for the five star review! We appreciate the kind words. Thank you for choosing Coastal Kia !

December 20, 2018

Timely with great people The people and team we're great. The experience all favorable. The service rep felt like a friend. All good and the waiting area comfortable. More

by GRAMASR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service rep
Dec 26, 2018 -

Coastal Kia responded

Thank you so much for the wonderful five star review! It sounds like you had a great experience and you were comfortable in our waiting area. Fantastic! We sincerely appreciate your business and kind words. It was thoughtful of you to share your thoughts online. We sincerely appreciate the five star review!

December 19, 2018

Regular scheduled service and service recall The service was easy to schedule and timely in performance. Car was washed and clean when completed service. A recall notice was completed and explain More

by JHDAVIS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2018

Maintenance service Sam was courteous, and even though I had no appointment, he was able to work my car in for an oil, filter, tire rotation, and brake fluid service for More

by Ms. GALLARDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam in the service department, and Kelvin Swinson
Dec 26, 2018 -

Coastal Kia responded

We are thrilled we were able to get you back on the road quickly in our service department. Thank you for the kind words regarding Sam and our entire team. We sincerely appreciate your business here at Coastal Kia!

December 19, 2018

Great experience. Fast and great customer service. Friendly staff. I will return for oil change and other services. Thank you for great service Coastal Kia More

by TFTAYLOR6801
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cant remember guys name
Dec 26, 2018 -

Coastal Kia responded

Thank you for the wonderful five star review! Your kind words have been shared with our service team. We sincerely appreciate your business. Thanks again from Coastal Kia

December 19, 2018

Work done right first time Bob, in service, listens to your concerns. No work done without your approval. Bob keeps you updated on status of repairs. Excellent work done right f More

by FOSTEELE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob in service
Dec 26, 2018 -

Coastal Kia responded

Thank you for the great five star review! Your kind words have been shared with Bob and our entire Coastal Kia service team. We think Bob is wonderful too. We are thrilled to hear he "keeps you updated.. and listens to your concerns". We appreciate you choosing Coastal Kia for your service needs. Please call us if you need anything! We are always here to help. Thank you from your Coastal Kia family

...
281
...