Coastal Kia - Service Center
Wilmington, NC
2,852 Reviews of Coastal Kia - Service Center
Excellent service The service was excellent and the staff was informative and extremely knowledgeable. The waiting area was very clean and well maintained. I really app The service was excellent and the staff was informative and extremely knowledgeable. The waiting area was very clean and well maintained. I really appreciate the care and attention they provided. More
Very pleased Every one was great, everything was right on time and Bob was as always very nice, several of the other reps. Were most kind in making sure I was tak Every one was great, everything was right on time and Bob was as always very nice, several of the other reps. Were most kind in making sure I was taken care of during wait More
Coastal Kia SErvice Dept Bob and Sam are personable but professional. They go over what the service will cover and the estimated price, keep you updated on the progress of the Bob and Sam are personable but professional. They go over what the service will cover and the estimated price, keep you updated on the progress of the service and when completed, go over in detail the services rendered and the pricing. The waiting area is comfortable with snacks, coffee and drinks. There is an area that you can work with electrical receptacles and wifi. They treat me like family. To add to the service, if Pat Kabola, owner is in the area, he greets you and talks to you like family. I have used several service departments in several cities and by far Coastal Kia is the best. More
Excellent service everytime! Your service team is always very helpful and quick to get our work completed in a timely manner. Stephen Bedenbaugh is very helpful when it comes to a Your service team is always very helpful and quick to get our work completed in a timely manner. Stephen Bedenbaugh is very helpful when it comes to answering our questions about our vehicles. Thank you! Bruce Henderson More
Friendly and no pressure Work was done in a professional manner. I was kept informed of progress as I was waiting, also was explained all details and shown pictures of any iss Work was done in a professional manner. I was kept informed of progress as I was waiting, also was explained all details and shown pictures of any issues that might come before next service. More
Timely with great people The people and team we're great. The experience all favorable. The service rep felt like a friend. All good and the waiting area comfortable. The people and team we're great. The experience all favorable. The service rep felt like a friend. All good and the waiting area comfortable. More
Regular scheduled service and service recall The service was easy to schedule and timely in performance. Car was washed and clean when completed service. A recall notice was completed and explain The service was easy to schedule and timely in performance. Car was washed and clean when completed service. A recall notice was completed and explained by the service rep. Excellent work. More
Maintenance service Sam was courteous, and even though I had no appointment, he was able to work my car in for an oil, filter, tire rotation, and brake fluid service for Sam was courteous, and even though I had no appointment, he was able to work my car in for an oil, filter, tire rotation, and brake fluid service for an unexpected road trip. More
Great experience. Fast and great customer service. Friendly staff. I will return for oil change and other services. Thank you for great service Coastal Kia experience. Fast and great customer service. Friendly staff. I will return for oil change and other services. Thank you for great service Coastal Kia More
Work done right first time Bob, in service, listens to your concerns. No work done without your approval. Bob keeps you updated on status of repairs. Excellent work done right f Bob, in service, listens to your concerns. No work done without your approval. Bob keeps you updated on status of repairs. Excellent work done right first time. More