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Coastal Kia - Service Center

Wilmington, NC

4.8
3,416 Reviews

3,416 Reviews of Coastal Kia - Service Center

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June 14, 2019

Outstanding Service Center Coastal KIA Service Center is awesomely outstanding, the staff is the best they make you feel totally at home as soon as you enter, they treat you lik More

by CAPTPAPA69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman, Bob Tomlin, Joshua Gullett
Jun 15, 2019 -

Coastal Kia responded

Wow! Thank you for the amazing description of our faculty and staff. We appreciate you! Your five star review and awesome comments are just what we like to hear. Thank you for being a part of the rapidly growing Coastal Kia Family.

June 13, 2019

Service Dept Great group of customer service people to work with. This was a first time service since buying the Soul and everyone was informative about what was More

by BAGNES59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard and Sam
Jun 13, 2019 -

Coastal Kia responded

Fantastic! Thank you for the wonderful comments and amazing five star review. We are thrilled to hear your first service visit since your purchase went well. We sincerely appreciate the great comments. Enjoy your Soul and let us know if you need anything. Thank you for choosing Coastal Kia!

June 13, 2019

Excellent The staff in the service department were extremely friendly. They took the time to go over thoughrly what they were going to do to my vehicle. I've re More

by stnldbb8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2019 -

Coastal Kia responded

Thank you for the five star service review and awesome comments. We appreciate the recommendations to your friends too. Wonderful! It is great to hear our service department was able to exceed your expectations. Thank you for choosing Coastal Kia!

June 13, 2019

Always great communication I appreciate they never rush me and are eager to explain things in detail to me. I can leave things in my car and be confident they are still there an More

by OLDCRAWFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Crawford
Jun 15, 2019 -

Coastal Kia responded

Wonderful! Thank you for trusting John Wigger and our Coastal Kia service team. We appreciate your business at Coastal Kia!

June 13, 2019

Best service facility I have been extremely satisfied with the service from this facility since my first dealing with them in 2009. John Wigger is a great example of what a More

by TRCSR39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam, Howard
Jun 13, 2019 -

Coastal Kia responded

Thank you! We could not agree more. John Wigger is a true treasure and we are lucky to have him. Thank you so much for the five star review and gracious comments. We sincerely appreciate the awesome testimonial. These are comments we love to hear. Thank you for being such an important part of our rapidly growing Coastal Kia Family.

June 12, 2019

Excellent Howard was excellent. He did a great job in assisting my scheduling and maintenance and repair work. He met me outside And greeted my family. What a g More

by JDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey
Jun 12, 2019 -

Coastal Kia responded

Simply wonderful! We think Howard is amazing too. Thank you for the five star review and gracious comments. Your kudos for Howard and our Coastal Kia service team are greatly appreciated. We are thrilled Howard was able to exceed your expectations with professionalism and efficiency. Thank you for choosing Coastal Kia for your service needs. Please reach out if we can help you with anything.

June 12, 2019

Everyone is so friendly and go the extra mile Even though I did not buy my car from Coastal Kia they treat me as if I did. That means the world to me. Sam Weisman was fantastic. So friendly More

by SUZY102856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Weisman He is wonderful and so willing to help even called me to see how the car was doing
Jun 12, 2019 -

Coastal Kia responded

Thank you! You are a part of our Coastal Kia Family! Thank you for the gracious comment and kudos for Sam. We sincerely appreciate the five star review.

June 12, 2019

Service visit Ive had my car serviced at Kia several times now. Everyone at Kia is always very helpful, trustworthy, and pleasant to work with. I’ve not had any ba More

by JAMIEEICHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam in service
Jun 12, 2019 -

Coastal Kia responded

Thank you for five star review. Wonderful ! Thank you for the thoughtful remarks and great review. We sincerely appreciate your business at Coastal Kia!

June 11, 2019

Friendly and communicated the process well Staff was friendly and very prompt in communicating the problem with our Kia Soul. We were able to pick up the car a few hours after we dropped it off More

by Devnpt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Coastal Kia responded

Wonderful! Thank you for the five star service review. We are excited to hear you found our service staff to be prompt and friendly. We strive to treat our clients the way we wish to be treated. Thank you for choosing Coastal Kia for your automotive service needs.

June 11, 2019

Great Customer Service Sam very courteous and knowledgeable. Nice to work with someone you feel as if you can trust. Divers for shuttle service great too (don't know names More

by penz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, shuttle service drivers
Jun 12, 2019 -

Coastal Kia responded

Isn't Sam just wonderful? Thank you for the thoughtful comments and five star review. We appreciate your five star review and are thrilled you were able to take advantage of our Courtesy Shuttle Service. We appreciate your business. Thank you for being an important part of our Coastal Kia Family!

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