Coastal Kia - Service Center

Great customer service Easily one of the best places to get your vehicle serviced. I had put myself down for rotate and balance and would have been charged extra but Kia was Easily one of the best places to get your vehicle serviced. I had put myself down for rotate and balance and would have been charged extra but Kia was great about letting me know I didn’t need a rotate and balance to prevent the charge. Service was prompt and polite and they had me in and out of the service center in no time More

Timely Repair I was promised to receive my car back at a specific time and it was ready. The shuttle service was a life saver as I work and needed to be at work on I was promised to receive my car back at a specific time and it was ready. The shuttle service was a life saver as I work and needed to be at work on time. More

Fantastic service. They are always courteous and respectful of my time and budget. They keep me informed with the progress of my repairs and cost. When I entered the e They are always courteous and respectful of my time and budget. They keep me informed with the progress of my repairs and cost. When I entered the establishment and left the establishment they opened the door for me. Which made me feel very important. I like manners. It's always more expensive to get work done there because it's a dealership. But, they provide shuttle service and that's important because I do not have a support system in place who can help me drop off and pick up my car. When my budget allows. I prefer to use them. But, I also use less expensive establishments when I have to. Overall, I enjoy bringing my car to them. More

Great Service Scheduled a service appointment for a software update. I was promptly greeted by Sam,who greeted me and checked me in. very professional service compl Scheduled a service appointment for a software update. I was promptly greeted by Sam,who greeted me and checked me in. very professional service completed in a short time - will continue to use the Kia service Department. More

Good service, reasonable wait times, friendly staff Staff is always friendly, knowledgeable and they keep you updated on the status of your service / repair. The waiting area has a place to work and plu Staff is always friendly, knowledgeable and they keep you updated on the status of your service / repair. The waiting area has a place to work and plug in your laptop, which is very helpful. Water and light snacks are available and are greatly appreciated. More

Recall The staff was very friendly and the service was done and completed in a timely manner. The service representive was awesome he kept me informed on wha The staff was very friendly and the service was done and completed in a timely manner. The service representive was awesome he kept me informed on what was going on with my vehicle More

Couldn’t ask for better service We had a scheduled appointment. The service manager greeted me promptly. We went over exactly what was going to be done. It was ready earlier than pro We had a scheduled appointment. The service manager greeted me promptly. We went over exactly what was going to be done. It was ready earlier than promised. We bought our new car seven months ago. Everyone from our sales associate to the finance department to the service department has been extremely helpful. I would buy another car from this dealership. More

Very good bob was very through an great an sales reps were a Well deserved I be been a Kia customer for quite awhile in Rochester ny An now down here in North Carolina an they are great Well deserved I be been a Kia customer for quite awhile in Rochester ny An now down here in North Carolina an they are great More

Good Service The service was very quick and the waiting area was clean with plenty of fresh coffee and snacks. Was able to browse the new vehicles for sale. The service was very quick and the waiting area was clean with plenty of fresh coffee and snacks. Was able to browse the new vehicles for sale. More

On Time, On Schedule I scheduled service to correct an identified issue with timing. The car was completed inside the estimated time for repair. Service department was res I scheduled service to correct an identified issue with timing. The car was completed inside the estimated time for repair. Service department was responsive and pro active in getting the job done. I am very happy with the service I received. I was recognized by the service department personnel a nd welcomed back.. More