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Coastal Kia - Service Center
Wilmington, NC
3,384 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,384 Reviews of Coastal Kia - Service Center
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December 19, 2018
Maintenance service Sam was courteous, and even though I had no appointment, he was able to work my car in for an oil, filter, tire rotation, and brake fluid service for Sam was courteous, and even though I had no appointment, he was able to work my car in for an oil, filter, tire rotation, and brake fluid service for an unexpected road trip. More
by Ms. GALLARDO
Verified CustomerEmployees Worked With
Sam in the service department, and Kelvin Swinson
December 19, 2018
Regular scheduled service and service recall The service was easy to schedule and timely in performance. Car was washed and clean when completed service. A recall notice was completed and explain The service was easy to schedule and timely in performance. Car was washed and clean when completed service. A recall notice was completed and explained by the service rep. Excellent work. More
by JHDAVIS11
Employees Worked With
December 19, 2018
90k service and software update Great professionalism and thorough inspection of the vehicle with 90k service. Great waiting lounge with complimentary snacks and coffee. I would r Great professionalism and thorough inspection of the vehicle with 90k service. Great waiting lounge with complimentary snacks and coffee. I would recommend this service center to others. More
by ROBERT.M.JAMESON
Employees Worked With
December 18, 2018
Very polite and informative! Bob was really helpful when explaining some of the unique aspects of my Optima Turbo. Really nice guy, and quick service. He also helped me figure out Bob was really helpful when explaining some of the unique aspects of my Optima Turbo. Really nice guy, and quick service. He also helped me figure out what services were needed, and those I could wait on. More
by Brooklyn
Employees Worked With
Bob Tomlinson
December 16, 2018
Great employees and they were on the spot getting my car in. both people were helpful from the time I talked to the service manager until Kevin Martin took my car in. Great staff and very nice. both people were helpful from the time I talked to the service manager until Kevin Martin took my car in. Great staff and very nice. More
by RICKYTHORPE196
Employees Worked With
Kelvin, Scott, The service Manger and many more
December 15, 2018
Repair New Engine put in after, drove it 30 minutes same problem old engine did. Back in for a new engine. It has to be a manufacture problem. I’m concerne New Engine put in after, drove it 30 minutes same problem old engine did. Back in for a new engine. It has to be a manufacture problem. I’m concerned about my safety driving it again. More
by KAUCH
Employees Worked With
Sam
December 15, 2018
Courteous service and prompt. We had a recall and it was taken care of in a courteous and efficient manner. If only the sales dept. was as good.Unfortunate experience with owner. We had a recall and it was taken care of in a courteous and efficient manner. If only the sales dept. was as good.Unfortunate experience with owner. More
by FrankWilliams
Employees Worked With
December 15, 2018
Had a recall My 2012 KIA Sorrento was recalled and the service team was courteous, efficient and completed the job in a timely fashion. It was discovered that it n My 2012 KIA Sorrento was recalled and the service team was courteous, efficient and completed the job in a timely fashion. It was discovered that it needed a clean air filter and that was taken care of too. Sam takes great care of my Sorrento! Thank you! More
by RRCLEARY3
Employees Worked With
Sam in Service Dept.
December 14, 2018
Exellent service This is an excellent service center Sam is one of the great technicians there gives you prompt service and usually calls you by your first name the se This is an excellent service center Sam is one of the great technicians there gives you prompt service and usually calls you by your first name the service is usually the reason I keep coming back to the Kia. More
by PATSPAD
Employees Worked With
Sam
December 13, 2018
Great Service I have been using this service center for the past 6 years. John Wigger is so great to work with. I feel he is honest with me and never felt pressure I have been using this service center for the past 6 years. John Wigger is so great to work with. I feel he is honest with me and never felt pressure to purchase anything not needed. More
by PSILLERY
Employees Worked With
John Wigger
