Coastal Kia - Service Center

I had an appointment at 8am and they opened the garage bay doors promptly at 8am. The guy checked me in and went over what they would do to the car and asked if I wanted a car wash. He also told me about bay doors promptly at 8am. The guy checked me in and went over what they would do to the car and asked if I wanted a car wash. He also told me about the time it would take and he was around that time. He asked if we wanted to use the shuttle to go anywhere and we kindly declined. We sat down in the waiting room and about 1 hour and half he came to get me and showed my what they did on a piece of paper and asked if I had questions or concerns. He then made sure he said how long to wait before my next oil change and opened my car door for me and said to have a nice day and see me soon. More

diagnostics performed efficiently and services performed expeditiously. The service professional kept me updated at all stages of the service expeditiously. The service professional kept me updated at all stages of the service More

Great location, friendly staff, comfortable waiting area . Staff very informative and helpful . Waiting area always clean with snacks and drinks . Staff very informative and helpful . Waiting area always clean with snacks and drinks More

Gary Nelson from the service dept was very friendly & knowledgeable. He kept me up to date on my vehicle. Excellent Service!!! knowledgeable. He kept me up to date on my vehicle. Excellent Service!!! More

They were very prompt and kept me up to date on progress. Great service and a comfortable waiting area. Great service and a comfortable waiting area. More

Ever and Jan made it a great experience. I am very impressed. Thank you!! I will be back!! I am very impressed. Thank you!! I will be back!! More

Everyone was very kind and helpful. Service was prompt and professional. Very clean environment. The shuttle service was excellent as well. Service was prompt and professional. Very clean environment. The shuttle service was excellent as well. More

It was a great experience with my appointment. Couldn’t have been any better. Vehicle was fixed and washed! Couldn’t have been any better. Vehicle was fixed and washed! More

Overall, I would recommend them. My last service appoint though was terrible. I called days ahead of time and explained the services I would need performed and they said no problem, My last service appoint though was terrible. I called days ahead of time and explained the services I would need performed and they said no problem, I would be waiting at the dealership for my vehicle. Upon arrival I discussed with the tech exactly what was being done to the car. Three hours later the tech came out and said they were not going to have time to get to 2 of the services on the car only the oil change and wiper blades due to time constraints and that I’d have to make another appointment. When I cashed out they informed me a new switch was installed that I didn’t ask for and we didn’t talk about because it wasn’t broken or malfunctioning when I brought my vehicle in. So they drove my car back in the shop, ripped the new switch out, put my old switch back in (left the trim piece sticking up, I had to snap it in place), and brought my car back out to me. Four hours and 10 minutes later I left the dealership with an oil change and new wiper blades. More

Attentive reliable, the work was done on time n perfectly. Great service. Thanks for everything perfectly. Great service. Thanks for everything More