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Cobb County Toyota
Kennesaw, GA
4,303 Reviews
Thank you for your interest in Cobb County Toyota! For over a decade, we’ve been providing our Georgia neighbors with quality automotive sales and service. We’re committed to making every guest’s experience at our dealership truly exceptional, and when you visit us, you can expect award-winning customer service every time. In fact, we’ve won the coveted Toyota Motor Sales President’s Award 24 times! This award is one of the highest honors a dealership can receive from Toyota, given to those who demonstrate their commitment to maintaining Toyota’s high standards for customer satisfaction. It’s not enough for us to meet your expectations — we aim to exceed them!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,303 reviews
December 31, 2023
Check in at service bay was a zoo. Cars lined up and only a few people working the desks. Customers were milling about trying to figure out if there was a line to receive people in the Cars lined up and only a few people working the desks. Customers were milling about trying to figure out if there was a line to receive people in the order they arrived. There was no such option - pick a desk and wait. Phone calls come before customers onsite so you end up waiting for a long phone call to end, only to be told to see someone else. Car was not cleaned before delivery and was promised it would be done when we returned it for aftermarket modification. They kept the car all day (promising to have it out by 3pm) when we called at 4pm, nobody could tell us the status. Finally called us at dinner time and said we could pick up the key at the reception desk. The key was eventually found but nobody seemed to know where it was parked. Once I found the car it was immediately obvious that it had not been cleaned. If this lack or organization is any indication of how the mechanics do their work, I would fear to have work done at this facility. More
by Dan
Employees Worked With
December 31, 2023
Great service. Often busy so you know they are doing a great job! I arrived early and there was already a line. Often busy so you know they are doing a great job! I arrived early and there was already a line. More
by STEPHANIELOCKE927
Verified CustomerEmployees Worked With
December 31, 2023
Service rep was awesome! Thank you for support and making sure I was taken care of Thank you for support and making sure I was taken care of More
by MICAH
Employees Worked With
December 31, 2023
Cobb Co Toyota provides good service and do as they promise. I will keep coming back. promise. I will keep coming back. More
by wehouston
Employees Worked With
December 31, 2023
All of the service members were excellent! They scheduled me the day I called and were very quick on oil change and body repair. Great job, Guys! Thank you They scheduled me the day I called and were very quick on oil change and body repair. Great job, Guys! Thank you More
by yuhasjill13
December 31, 2023
Simon was professional and knowledgeable. Simon's time estimate for the work to be completed was accurate which was very important to me. Simon's time estimate for the work to be completed was accurate which was very important to me. More
by mcilvane
Employees Worked With
December 31, 2023
Quick turnaround car runs smooth again as if new. Breathing from clean filter in my 2023 ride Breathing from clean filter in my 2023 ride More
by MWOODHO
Employees Worked With
December 30, 2023
Salesman Stan was great. So was Brad in finance and Austin Meek in service Thankyou So was Brad in finance and Austin Meek in service Thankyou More
by DWAYNEG74
December 30, 2023
Super nice guy. I appreciated his attention and willingness to help. Second time I've bought from him. I appreciated his attention and willingness to help. Second time I've bought from him. More
by tr0073
Employees Worked With
December 30, 2023
Very polite and kind person really cares about his customers and serious about his job and services customers and serious about his job and services More
by TIMOTHYMILNER908
Employees Worked With
