Cobb County Toyota - Service Center

I always use this dealership, but the service this time wasn't excellent. They didn't remove the maintenance notice from the dashboard, they didn't post the notice for the next service, and they didn't do wasn't excellent. They didn't remove the maintenance notice from the dashboard, they didn't post the notice for the next service, and they didn't do the checklist. I'll have to go back to have the notice removed. More

Best service in the area, hands down. Very honest and dependable people. JC's crew produce quality work. I never have anything but great things to say about the whole organization but ESP Very honest and dependable people. JC's crew produce quality work. I never have anything but great things to say about the whole organization but ESPECIALLY service. More

Your service department is a pleasure to work with! I recommend them highly. for your Toyota maintenance. I recommend them highly. for your Toyota maintenance. More

They were attentive and polite and helped me with the issue I had even when I arrived there without an appointment issue I had even when I arrived there without an appointment More

This dealership was excellent! I arrived to get my oil changed at 3:45 and it was completed by 5:00 pm. Raven, my service advisor, was professional and the job performed was up to I arrived to get my oil changed at 3:45 and it was completed by 5:00 pm. Raven, my service advisor, was professional and the job performed was up to par. Rob, the Sales Manager and Greg, a salesman were also very helpful in explaining the sales process! If I ever decide to get another Toyota, I will buy from Cobb County Toyota Dealership in Kennesaw, GA! More

I’ve been taking my vehicles to Toyota dealerships across Metro Atlanta for years, and this was one of the worst service experiences I’ve had. I brought my truck in and told them exactly what was wrong: t Metro Atlanta for years, and this was one of the worst service experiences I’ve had. I brought my truck in and told them exactly what was wrong: the low-pressure Schrader valve on the A/C system is bad and leaking. I also explained that the system needed to be drained and recharged. They later called me to say the Schrader valve is bad and the system needs a recharge. In other words, they just repeated what I already told them. Then they charged me a $90 diagnostic fee and quoted $375 to do the work. That same job is $250 at Marietta Toyota and $169 at most independent shops. This isn’t just about pricing. It’s about how they treat people. Every time I’ve come to this dealership, the service advisors seem rushed, uninterested, and more focused on pushing me through the system than helping me get my vehicle fixed right. It’s a pattern, not a one-off. More

The service team is always ready to knock out all us Saturday morning customers. They do a nice job of taking care of me in a very reasonable time. Saturday morning customers. They do a nice job of taking care of me in a very reasonable time. More

I had no appointment and knew I needed front brakes and rotors, alignment, flush on my truck. It was a two hour wait but I brought stuff I needed to do anyhow. Anthony said that my rotors might be able t rotors, alignment, flush on my truck. It was a two hour wait but I brought stuff I needed to do anyhow. Anthony said that my rotors might be able to be sanded down instead of replaced so the cost went from $800 to $400. I’ve been a happy repeat customer for 25 years. More

Great service and communication. Appreciate having transportation home after dropping off the car. Thank you Appreciate having transportation home after dropping off the car. Thank you More

Wait too long and provide wrong service for car. Not familiar what your car need according to the maintenance schedule . I had to correct Toyota on the appropriate service Not familiar what your car need according to the maintenance schedule . I had to correct Toyota on the appropriate service More