Cobb County Toyota - Service Center

Amazing customer service. Very happy with my experience from the moment I arrived to the moment I left. Very grateful for such a wonderful experience! Very happy with my experience from the moment I arrived to the moment I left. Very grateful for such a wonderful experience! More

Service is always curtious and reasonable. I've even experienced fast service on busy days. Recommendations are offered for future visits which I appreciate. I've even experienced fast service on busy days. Recommendations are offered for future visits which I appreciate. More

Excellent service, especially from Ms. Kaite Fuller. The deler, It's in a great location, I recommend it Kaite Fuller. The deler, It's in a great location, I recommend it More

I very much appreciate working directly with Anthony Sullivan, he is friendly and communicative; most importantly, his demeanor is professional and equitable in working with me as a woman car owner. Thi Sullivan, he is friendly and communicative; most importantly, his demeanor is professional and equitable in working with me as a woman car owner. This is not a common quality in vehicle (even at Cobb County) service and it is deeply appreciated. More

Test drove with mechanic Daniel, for the front end noise and clunking. He was very unpleasant and seemed bothered that he was to work the issue I had. All he could say was he heard rattling noise in the bac and clunking. He was very unpleasant and seemed bothered that he was to work the issue I had. All he could say was he heard rattling noise in the back. I said forget the rattling noise in the back, it’s just some stuff in the cargo area but listen to the clunking and vibration in the front which I had no problem feeling and hearing from the passenger seat. I had all new suspension installed prior but the issue still was there. I believe when he saw the car had all new suspension there wasn’t an easy quick fix with new parts and a fast buck to be made so he just denied hearing or feeling the problem. Note, I’ve had other passengers and a friend drive the car and told me they could definitely feel and hear it too. I was not happy about the care and service. And if and when I was to bring my car back, I would request that mechanic not touch my vehicle. More

Bad communication from customer service. Ended up wasting a lot of my time. Oil change took an hour when I was told 30-35 minutes. I could’ve gone to Take 5 for half the cost and half the ti Ended up wasting a lot of my time. Oil change took an hour when I was told 30-35 minutes. I could’ve gone to Take 5 for half the cost and half the time. Very disappointed. More

Talk to receptionist June 19 about four/ five times. Connect me to service department each time and no one answered. No one bothered to pick up the phone. Not sure if connected to correct no.. or what. Connect me to service department each time and no one answered. No one bothered to pick up the phone. Not sure if connected to correct no.. or what. Took it upon myself to visit your location and they were plenty of employees in the service department. I did get the job completed More

Very courteous, accommodating, attentive, personable. The service was completed in a timely manner. The service representative was very kind. The service was completed in a timely manner. The service representative was very kind. More

very pleased with Katie Fuller,everything was explained to me and all is great. My car did not take too long to be ready, So, as I mention,its all good. to me and all is great. My car did not take too long to be ready, So, as I mention,its all good. More

Friendly, kind, honest and good all around. I will use their service all the time. I will use their service all the time. More