Cobb County Toyota - Service Center
Kennesaw, GA
2,901 Reviews of Cobb County Toyota - Service Center
I asked for tire rotation and was not done. After leaving the repair center I checked the invoice, it did not mention tire rotation. So I called the representative who assisted me with my oil c After leaving the repair center I checked the invoice, it did not mention tire rotation. So I called the representative who assisted me with my oil change. He said you signed the paper which didn't mention tire rotation. My mistake, I didn't read the repair order. But I mentioned the first thing about the the tire rotation. He told me we'll do tire rotation and it was not done. Very disappointed. It takes my a long time to get to your place back and forth. I may have to think about using your service in the future. More
Long time customer. Staff is always courteous and estimate is always close. Bought last 2 cars here because of service dept. Staff is always courteous and estimate is always close. Bought last 2 cars here because of service dept. More
My service guy, Austin, listened to my description of the issue (weird fluttering/rattling noise coming from underneath, on the right side), did the paperwork, and sent me off to the waiting area (pretty com issue (weird fluttering/rattling noise coming from underneath, on the right side), did the paperwork, and sent me off to the waiting area (pretty comfy there, actually). I barely had time to get into my book before he came back and said it was fixed! And it is! Fast, friendly, efficient. :) More
Our service advisor Brenton was great, he kept us informed and answered all our questions. He called when the car was ready. informed and answered all our questions. He called when the car was ready. More
Frank the sales man there was great and professional. .Thank you Frank !!! I will be purchasing another car for my family soon again thank you and I will be back to see Frank ..I love my car it was very .Thank you Frank !!! I will be purchasing another car for my family soon again thank you and I will be back to see Frank ..I love my car it was very affordable More
Andy Sullivan saw me waiting for another advisor who took a phone call. Glad he did! I've gotten his assistance before and want to make sure he's my advisor in the future. He explained my situation, and al a phone call. Glad he did! I've gotten his assistance before and want to make sure he's my advisor in the future. He explained my situation, and also told me about a service shuttle-which no one ever previously informed me about. All was taken care of in a timely manner. More
Our Service adviser Costas was very thorough and excellent in providing detail of service. He kept us up to date on time and service. excellent in providing detail of service. He kept us up to date on time and service. More
Norm Grammatic, the Supra certified tech and mechanic is excellent! So is Carlos Ortega in the Service Dept. excellent! So is Carlos Ortega in the Service Dept. More