Cobb County Toyota - Service Center

The website lists 15 inch original equipment tires that the dealership does not have, but I was informed that they were the wrong tires as obviously they only have the 16 inch alternate replacement tires. the dealership does not have, but I was informed that they were the wrong tires as obviously they only have the 16 inch alternate replacement tires. The ride home was rough as the tires were inflated to 35-40 psi. I had to deflate them to the sticker pressure of 26 for the front & 29 for the back. The ride is smooth now. Three of the tires were over one year old with mfg date of 3522 (last week of August 2022). That is probably the reason they were on sale. I do not put many miles in this truck so that is one less year I will be able to get out of these tires. More

Very quick and efficient. Didn’t have to stand around and wait to be helped they were very friendly. Didn’t have to stand around and wait to be helped they were very friendly. More

After service was completed and car was picked up, I noticed the backup camera and hands-free buttons for calling were no longer working. After 3 days and 2 trips back, it still was never resolved, and noticed the backup camera and hands-free buttons for calling were no longer working. After 3 days and 2 trips back, it still was never resolved, and of course was told this problem was not caused by the recent repair session. I was advised to take it back to the installer of the radio only to find the cover for the ODBC connector was not put back on the connector after diagnostics was performed. That was just lazy not putting the cover back on, as that cover was used to connect and complete the circuit and cost me several trips and time off that could have been avoided if the car was returned in the same condition as when worked on. They were apologetic but obviously was discounted because they did not touch that. It's like getting air in your tires and not putting the cap back on the valve. I will still continue to use the service but will not let it go as easy next time. The service writer was accommodating, but just because you think you didn't do something, doesn't mean your actions did not cause it, especially when the hardware worked just hours prior to the work being done. That's all I can say. More

Jeff Silvers was very helpful, and very kind to me. Very friendly and he got me in and out as quickly as he could. Very expensive to fix, but I guess that's the way of the world now. All in all, very e Very friendly and he got me in and out as quickly as he could. Very expensive to fix, but I guess that's the way of the world now. All in all, very easy to work with. More

Katie was awesome and so helpful in taking care of our 10,000 service on our car. Couldn't have asked for a nicer person to deal with. 10,000 service on our car. Couldn't have asked for a nicer person to deal with. More

Jeff is awesome in his position. He is personable and thorough in explaining everything. No complaints. He is personable and thorough in explaining everything. No complaints. More

This dealership’s service department is fast, efficient, and friendly. I get my car serviced here every 5,000 miles. and friendly. I get my car serviced here every 5,000 miles. More

Visit was fast and easy. Very pleasant experience. Advisor was very professional. I do not have any complaints Very pleasant experience. Advisor was very professional. I do not have any complaints More

JC is the best. Have been dealing with him for about 15 years. Wouldn't deal with anyone elso. Have been dealing with him for about 15 years. Wouldn't deal with anyone elso. More

Rav 4 2011 service on oct 24-invoice 479165; Brenton Tump deceived me; they didnt change transmission oil neither the filter. He is a lier… He told me Toyota did not recommend the transmission filter; not t deceived me; they didnt change transmission oil neither the filter. He is a lier… He told me Toyota did not recommend the transmission filter; not true; bad advisor;I took the car to a mechanic I know and he reported the oil has not been changed; new filter and oil replaced- no more Service at this location More